Hi Ian,
I am pleased to hear that the communication and information for your holiday was good.
I am sorry to hear that the pickup point is not convenient for you. We try to place our pickup points in places of optimum access throughout the UK so customers from many different places in the UK can tour with us. However, we do keep the pickup points under constant review.
With regards to the hotel in Blackpool, we have used this hotel many times and we have found it has brilliant disabled access facilities which we consider to be one of the most important aspects within our tours. Again, we keep the quality of the hotels we use under constant review but would be happy to receive any specific feedback about issues which may concern travellers.
If you have any other queries or concerns, then you are welcome to call us on 08000698060.
Best wishes,
The Limitless Travel Team