Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Le Boat Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/le-boat-us | Feefo

Zobrazení všech 572 recenzí

Důvěryhodný zákazník

2 years ago

Datum nákupu: 29/05/2022

The boat has performed flawlessly.

We have had only one small repair needed and it was taken care of with minimal inconvenience. The staff has been very helpful at every Le Boat location that we have stopped at. Smooth Sailing

Emily Rose

Le Boat

2 years ago

Good morning, Thank you for your five star review of your boating holidays in France. We are so glad to hear that your boat performed so well with only a minor issues that was easily resolved by our staff. We pride ourselves in delivering excellent customer service and we are glad that you received nothing less from our Base Teams at Le Mas d'Agenais, Castelnaudary and St. Gilles! We look forward to welcoming you on board again in the future! Best, Le Boat Team

Recenze produktu

Mark Addison

3 years ago

Datum nákupu: 09/05/2022

Co říká Mark Addison o Le Boat:

Total enjoyment

Loved the whole experience. The boat could have been in better shape (broken grill, missing cushion, flat tire on bike), but our overall trip was great anyway.

Emily Rose

Le Boat

3 years ago

Dear Mark, Thank you for your five-star review of your boating holiday on the Canal du Midi. We are happy to hear that you loved the entire experience. We understand that the details are important and we appreciate your providing the information about the missing or underperforming items on the boat. I will make sure to pass this along to our base team in Port Cassafieres. We look forward to welcoming you on board in the future! Best, Le Boat Team

Recenze produktu

Emily Rose

Le Boat

3 years ago

Dear Mark, Thank you for your review of your experience at Port Cassafieres and the boat. We will make sure to let our base team in Port Cassafieres no about the late departure and the areas of the boat that needed attention. Ware glad to hear that you had a good experience but we do appreciate your feedback so that we can continue to improve our holidays. Best, Le Boat Team

Kent

West Jefferson, NC

3 years ago

Datum nákupu: 07/05/2022

Co říká Kent o Le Boat:

Our LeBoat experience was top notch in all respects.

Our initial contact with was with Helen in Canada to help us secure a boat after we lost half our crew to sickness. Helen went above and beyond to make it happen for us. The staff at the Le Boat base...

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Emily Rose

Le Boat

3 years ago

Hi Kent, Thank you so much for your 5-star review of your boating holiday on the Canal du Midi. We are sorry for the later response, but I am so glad to hear that you received top-notch service from both Helen and our base team in Castelnaudary. We are happy to hear when we can turn someone's experience around for them and provide them with an great vacation! We look forward to welcoming you on board again in the future. Best, Le Boat Team

Recenze produktu

Emily Rose

Le Boat

3 years ago

Hi Kent, Thank you so much for your review of the Royal Mystique B. We very much appreciate your feedback about the older interior design of the boat and bringing out attention to some areas that need updating and repairs. We understand that even though the boat operated perfectly that its the details that matter sometimes. We will make sure to get your feedback to the right teams and the base to bring this to their attention. Best, Le Boat Team

Důvěryhodný zákazník

3 years ago

Datum nákupu: 01/05/2022

Fun to do once.

Good customer service.

Emily Rose

Le Boat

3 years ago

Good morning, Thank you for your review of your vacation on The Canal du Midi. We pride ourselves in delivering excellent customer service, so we are glad to hear your received just that from our base staff in Castelnaudary and Port Cassafieres. The Canal du Midi is our most popular cruising region, however we do have many more regions across Europe and on the Rideau Canal in Canada, which you may want to visit in the future. We hope you welcome you back onboard in the future! Your Le Boat Team

Recenze produktu

Emily Rose

Le Boat

3 years ago

Good morning, Thank you for your review of your experience on our boats. I see you were on the Vision 3 SL. We hope that you were able to communicate directly to our base staff about the condition of your boat as we would like to apply your feedback directly to the specific boat. We appreciate your feedback, Le Boat is actually doing a new build project right now and I will make sure your feedback is communicated to the right teams as we work on a re-design the next generation of Le Boat cruiser. Your Le Boat Team

Emily Rose

Le Boat

3 years ago

Good morning, Thank you for your review of your experience on the Canal du Midi. We appreciate your feedback about the number of locks. The cruising lock hours are part of your customer documentation (regional guide book, etc.) and highlighted on our website in the "Explore" section of the region. We will share with our global team and continue to improve our content. Your Le Boat Team

Kami Larson

Virginia USA

3 years ago

Datum nákupu: 22/04/2022

Co říká Kami Larson o Le Boat:

Magical time on the beautiful canals of Holland

Our first experience using Le Boat went smoothly because of the overview beforehand and the attention by the staff to every detail.

Emily Rose

Le Boat

3 years ago

Good day Kami, Thank you for taking the time to provide a five-star review of your boating holiday in Holland. We pride ourselves on delivering excellent customer service and we are delighted to hear that the team in Vinkeveen went above and beyond your expectations! We look forward to welcoming you on board again soon. Best, The Le Boat Team

Recenze produktu

Brian Hinrichs

Brussels, WI. USA

3 years ago

Datum nákupu: 23/04/2022

Co říká Brian Hinrichs o Le Boat:

Boat was in great mechanical condition. The exterior and interior not

Boat bedding, sheets, towels were not very good. Sheets too small. Missing sheet. Only one towel per person. Exterior, dirty and in poor condition. Rust streaks on the hull.

Emily Rose

Le Boat

3 years ago

Good Day Brian, Our deepest apologies that the condition of the boat did not meet your needs. We appreciate your honest feedback and we are looking into the matter at our Casale Base. We aim to provide excellent customer service, so we are sorry to hear if you received less than that. I have forwarded this feedback on to the right teams, however if there is anything further, please feel free to contact our customer service team directly at customerservice@leboat.com. Sincerely, Le Boat Team

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 02/04/2022

Equipe Le Boat sur la base de Homps au top!

Emily Rose

Le Boat

3 years ago

Bonjour, nous sommes ravis que vous ayez passé une belle croisière sur le Canal du Midi, au départ de notre base de Homps. Nous avons hâte de vous accueillir à nouveau à bord ! L’équipe Le Boat

Recenze produktu

Beth Sasan

Fairfax, California

3 years ago

Datum nákupu: 24/09/2021

Co říká Beth Sasan o Le Boat:

Their communication before the trip was excellent. Always available to talk by phone. The boat was well stocked for us. We had our own "captain" who knew what he was doing so it was very helpful.

Emily Rose

Le Boat

3 years ago

Good Afternoon Beth, Thank you for taking the time to provide a five star review of your boating holiday on the Bourgogne-Franche-Comté. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Migennes. We look forward to welcoming you on board again soon. The Le Boat Team

Recenze produktu

Al Nichols

3 years ago

Datum nákupu: 10/09/2021

Co říká Al Nichols o Le Boat:

Everything was good.

Emily Rose

Le Boat

3 years ago

Hi Al, Thank you for taking the time to provide a five star review of your boating holiday on the Alsace-Lorraine. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Hesse. We look forward to welcoming you on board again soon. The Le Boat Team

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 08/09/2021

Great crew in Canada

We originally book a canal du Midi trip but Covid…. This was part of a 5 week trip we planned in Belgium and France. Of all the flights, hotels, car rentals, trains, etc LeBoat was the only provider...

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Emily Rose

Le Boat

3 years ago

Good Morning, thank you for taking the time to write a review of your boating holiday on the Rideau Canal. Thanks for your feedback, we do try to be clear about any costs so it is disappointing that these were more than you expected. We have very much taken on board your feedback and if there is anything further, we can help with, please feel free to contact customerservice@leboat.com. The Le Boat Team

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Le Boat

Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.

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1-800-734-5491

93 N Park Place Blvd, Clearwater, Florida, FL 33759, United States

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Le Boat

Salsa A (8+2)Více recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuAside from the heat spell it has been very nice and relaxing.

Port Cassafieres (Midi) - CastelnaudaryVíce recenzí pro tento výrobek (21)Prohlédnout si stránku výrobkuWe were late leaving Port, even after buying the early checkout option because the boat was in rough shape and needed extra attention.

Horizon 5 (10+2)Více recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuThis type of boat was excellent, but this particular boat needed some maintenance.

Castelnaudary - Port Cassafieres (Midi)Více recenzí pro tento výrobek (27)Prohlédnout si stránku výrobkuBoat was VERY beat up but perhaps that's good since you don't have to worry as much about damaging it.

Vision3 SL (6+3)Více recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuSomewhat relaxing although after 60+ locks we were done!

Vinkeveen - VinkeveenVíce recenzí pro tento výrobek (21)Prohlédnout si stránku výrobku

Classique Star (8+2)Více recenzí pro tento výrobek (7)Prohlédnout si stránku výrobku

Casale sul Sile - PreceniccoVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuPorts and canals were great

Clipper (4+2)Více recenzí pro tento výrobek (21)Prohlédnout si stránku výrobku

Homps - HompsVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Horizon 5 (10+2)Více recenzí pro tento výrobek (23)Prohlédnout si stránku výrobku

Migennes - TannayVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobku

Vision3 (6+3)Více recenzí pro tento výrobek (37)Prohlédnout si stránku výrobku

Hesse - HesseVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

Magnifique (8+2)Více recenzí pro tento výrobek (52)Prohlédnout si stránku výrobku

Smiths Falls - Smiths FallsVíce recenzí pro tento výrobek (60)Prohlédnout si stránku výrobkuThe Rideau canal is lovely. All of our overnight stops were great especially Perth (Bistro 54- awesome). The LeBoat personnel were incredible.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?