Recenze společnosti Le Boat

Good Day, Thank you for providing us with your review of your boating vacation in the Brittany region. My apologies first for not responding earlier, as I was away on personal leave. We are glad to hear that you enjoyed the actual time spent on your boat and we do appreciate your honest feedback concerning the base team at Messac. I am passing along this feedback to the appropriate teams and we are sorry for the inconvenience you experienced at this location. We do hope we can welcome you back on board again soon. Best wishes, Le Boat Team

Olá Machado, obrigado pela sua revisão de cinco estrelas das suas férias de barco no Canal du Midi! As minhas desculpas pelo atraso na resposta, uma vez que estive fora de licença pessoal. Peço também desculpa se alguma coisa estiver mal traduzida, uma vez que não temos actualmente um falante de português no pessoal e estou a utilizar uma ferramenta de tradução. Estamos felizes por saber que o senhor e a sua família receberam nada menos que um excelente serviço das nossas equipas de base em Port Cassafieres e Castelnaudary. Dir-lhes-emos que gostou de tudo e que lhes dizemos para manterem o bom trabalho! Aguardamos ansiosamente para o receber de volta a bordo num futuro próximo! Os melhores votos, Le Boat Team

Dear Bernd, We apologize for the delay in response from our team. Unfortunately, I was also away the previous week on personal leave and could not respond earlier to this review. I have checked with the team who collected your emailed feedback and from the service notes I see that your feedback has been forwarded to directly to our Customer Service team. Hopefully they have reached out to you at this point, however, if you have not yet heard from them, I recommend emailing them directly at customerservice@leboat.com. We are sorry that you did not have the experience you were hoping for and that you felt that your feedback was not received. We do hope we can address your concerns. Sincerely, Le Boat Team

Good Afternoon, Thank you for your five-star review of your boating vacation on the River Thames. We are so happy that you had no issues with your boat and you found it easy to handle. We appreciate all your feedback about the boating, your service and how to best explore the English countryside. We look forward to welcoming you on board again in the near future! Best, Le Boat Team

Good Afternoon Ted, Thank you for your five-star review of your boating vacation on the Rideau Canal. We are glad to hear that you enjoyed your cruise and that you received top-notch service from our Base Team in Smiths Falls. We are sorry to hear about your experience in Portland and your mooring here absolutely should have been included in the Le Boat mooring fee. Please contact our Smiths Falls Base directly to provide more details. We are also happy that you found our overflow parking adequate for your parking needs. Thank you very much for your feedback and your recommendation for Scotland cruising. We look forward to welcoming you on board again in Europe! Best, Le Boat Team

Buenos días, Muchísimas gracias por haber dedicado tiempo en contestar a nuestra encuesta. Estamos encantados de que hayas disfrutado de tu crucero y te agradecemos por tus comentarios tan positivos. Es verdad que es una opción perfecta para desconectar en familia y descubrir el patrimonio cultural y la gastronomía francesa. Esperamos volver a verte pronto a bordo. Tu equipo Le Boat

Good Morning Jon, Thank you for your review of your boating holiday on the Canal du Midi! We are glad to hear that you received great service during your pre-departure training and that you enjoyed the cruise itinerary and the length of your trip! We pride ourselves in delivering excellent customer service and we are are happy to hear you received just that from our teams in Castelnaudary and Port Cassafières! We look forward to welcoming you on board again soon! Best, Le Boat Team

Good Morning Richard, Thank you for your five-star review of your boating vacation on the Rideau Canal. Thank you for providing us with this excellent feedback about your overall experience with our Base Staff in Smiths Falls, the condition of your boat and the effectiveness of your boat orientation. We pride ourselves in delivering excellent customer service and we are happy to hear you received just that on your very first trip with Le Boat! I will pass this along to the team to tell them to keep up the good work! We look forward to welcoming you on board again in the near future. Best wishes, Le Boat Team

Good morning Frank, Thank you for your review of your recent boating vacation on the Aquitaine. We greatly appreciate your feedback about the overall trip and service you received. We are sorry to hear that you experienced issues with the boat and how it functioned on your trip, but we are happy to hear our Base staff could provide you with a portable AC for your group to have some relief during this incredibly hot season we are experiencing. We do pride ourselves in delivering excellent customer service and we are happy to hear that you received just that from the Base team in Le Mas d'Agenais. Sorry for any confusion about pumping out versus draining, it is probably a good thing though that you did pump out a marina, but unfortunately more costly. Your feedback about the boat and its equipment is important to us, so we will pass it along to right teams. Happy to hear that the overall experience was enjoyable in spite of any technical problems. We hope to welcome you onboard again in the near future! Best, Le Boat Team

Good morning Kathy, Thank you for your five-star review of your boating vacation on the Canal du Midi! We are happy to hear that you received nothing short of excellent service from our Base teams in Castelnaudary & Homps. We will surely pass this along to those teams to let them know to keep up the good work! We look forward to welcoming you on board again in the near future! Best wishes, Le Boat Team