I paid for 'Express Delivery - 1-2 working days' and it was nothing of the sort; more like 5 days. After several days I phoned Johnson's Paint to enquire about my order, and was told they were having...
Your delivery service is appauling pay £5.00 for express delivery which is supposed to be 1 to 2 days and it took a week emailed twice and no response terrible service really expected a better...
Přečíst vše
Emir
Johnstone's Paint
4 months ago
Good afternoon,
I sincerely apologise for the inconvenience caused to you by the delays with your order, as it certainly isn't an experience we would wish for any of our customers.
We are deeply disappointed to hear that our service was not up to our high standards, we would kindly ask you to reach out to us by calling +441164719740 or via our online chat, and we'll be happy to assist you as best we can.
Take care and have a wonderful day!
What service?.??
Do not purchase from Johnstones Online.
Website full of false promises.
No communication.
Left us out of pocket with unusable paint.
Emir
Johnstone's Paint
4 months ago
Hi there,
We're sorry to hear of your experience with our service, as it certainly isn't to our very high standards. If you require further assistance with your order, please reach out to us at customerservices@johnstonespaint.com and we would be happy to investigate this for you.
Take care and have a great day!
I asked for advice as to what paint would be suitable and they advised me and sent me the correct paint, which was ordered on line and delivered on time.
Emir
Johnstone's Paint
4 months ago
We're happy to hear that our advice helped you get the correct product for your project, thank you for letting us know !!
We're really sorry to hear of the delay with your order, it certainly isn't the experience we would wish for any of our customers. If you require further assistance with this, do reach out to us directly and we'll be happy to help! Take care :)
We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about paint and providing you with paint solutions that will help you beautify your home. Our products have been at the forefront of the UK paint market since 1890, so we've had plenty of time to ensure that they provide unrivalled quality and dependability to help transform people's homes across the country. We have a long history as a global leader in the coating market as part of the PPG Industries portfolio of brands, and we are supported by some of the world's best paint developers and technicians.