Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Jan Forster Estates Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/jan-forster-estates | Feefo

Zobrazení všech 790 recenzí

Trusted Customer

7 years ago

Datum nákupu: 01/07/2017

Co říká Trusted Customer o Jan Forster Estates:

Really good at getting in contact and answering questions. Always seemed happy to help. Great experience. Thank you.

Ellie

Jan Forster Estates

7 years ago

You are more than welcome! Thank you for taking the time out to leave such positive comments.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 01/07/2017

Co říká Trusted Customer o Jan Forster Estates:

Rented my house within one day of marketing!

Ellie

Jan Forster Estates

7 years ago

Hi Glenn, we are so grateful that you have taken the time out to leave such a positive comment.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Whitley Bay

7 years ago

Datum nákupu: 14/06/2017

Co říká Trusted Customer o Jan Forster Estates:

Excellent service

The staff were always friendly and professional. They kept me fully informed at all times and any queries I had were always dealt with promptly/ I felt that nothing was any trouble to them and...

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Anthony

Jan Forster Estates

7 years ago

Thank you for your feedback, we are glad you had a positive experience with us.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 22/06/2017

Co říká Trusted Customer o Jan Forster Estates:

no problems very happy

Ellie

Jan Forster Estates

7 years ago

Hi, it's great to find out that you were happy with the service provided. Thank you for your kind feedback.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 28/06/2017

trustworthy staff who i go back to time after time.

friendly staff.they offer a good service and I would recommend to others for lettings.hav nt dealt with selling

Ellie

Jan Forster Estates

7 years ago

We are very glad that our service met your expectations, thank you for taking the time to leave such positive feedback.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 28/06/2017

Sarah Mcann has been hugely helpful from start to finish. Communication has been timely and accurate. Staff have been responsive to our questions and concerns.

Ellie

Jan Forster Estates

7 years ago

We are delighted to hear that you had such a positive experience with us, thank you for leaving such glowing feedback.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Heaton Newcastle upon Tyne

7 years ago

Datum nákupu: 26/06/2017

Co říká Trusted Customer o Jan Forster Estates:

They Came - They Viewed - They Valued - They Won My Business

Good communication, no pressure sales technique, fair commission fees, excellent photographs and description of property coupled with expert guidance on the value of the property

Ellie

Jan Forster Estates

7 years ago

We were more than happy to help and we would like to thank you for taking the time to leave such positive feedback regarding your experience.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/06/2017

I was very upset that they rang my employer (another estate agent), instead of my actual estate agent asking for my chain details. My sale was private, until they made my colleagues aware that I was...

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Andrew

Jan Forster Estates

7 years ago

Hi, thanks for your feedback. We’ve reviewed our notes and it doesn’t look like we called your employer. We treat our clients’ personal information with the utmost confidentiality, and would never knowingly reveal personal information to a third party. In this particular case, we didn’t actually have any information as to who your employer was, so we wouldn’t have been able to call them. We’re pleased you found our team friendly, and we hope to work with you again in the future. Thanks, Andy

Důvěryhodný zákazník

7 years ago

I'm afraid this did happen as the branch called me to confirm this too.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/06/2017

A very prompt and polite service. Excellent customer service throughout and friendly staff

Ellie

Jan Forster Estates

7 years ago

Thank you very much for the generous feedback, we are grateful to have had the chance to work with you.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 25/06/2017

Would recommend

Ellie

Jan Forster Estates

7 years ago

Thank you for your feedback, we are glad you had a positive experience with us.

Prohlédnout si celou recenzi zákazníka

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O Jan Forster Estates

Jan Forster Estates is firmly established as a market-leading independent Estate Agent in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of The Ombudsman for Estate Agents, The UK Association of Letting Agents and The Guild of Property Professionals in our Gosforth, High Heaton & Forest Hall offices, assuring our clients of quality of service and peace of mind.

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0191 270 1122

Polwarth House, Newcastle Upon Tyne, Tyne & Wear, NE3 5NJ, United Kingdom

Proč věřit recenzím Feefo?