Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
0
Sdílet
MH
Mr Suzanne Hilton
Ověřeno Feefo
Burnley
3 years ago
Co říká Mr Suzanne Hilton o InsuraWedding:
Waste of money
Minutes after completing you sent me the certificate with errors on I emailed back to see if we could rectify and it been a week since had no reply
Marketing Assistant
InsuraWedding
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. Please accept our apologies for not getting this corrected the first time around and for the inconvenience caused by having to contact us to get this resolved.
Our customer service team has tried to contact you at the phone number on your policy to resolve this, and our representative has left you a voicemail. If you could email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened, or you can give us a call 01483 806 680.
Thank you very much.
0
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Met all our needs
Very explanatory website with all options that we needed b
0
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Really easy and straight forward purchase.
Really easy and straight forward purchase.
0
Sdílet
MG
Mr William Gilbert
Ověřeno Feefo
3 years ago
Co říká Mr William Gilbert o InsuraWedding:
So far so good. Only a problem paying on the website that led me to pay over te phone was a slight bigger. But the staff were friendly, courteous and helpful.
0
Sdílet
MC
Miss Kristina Cogswell
Ověřeno Feefo
3 years ago
Co říká Miss Kristina Cogswell o InsuraWedding:
I, Kristina Cogswell, filled out the form and purchased the insurance and put my partners name (a man) in the 2nd participant section. My email address, my number, my name for contact purposes. Yet...
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Marketing Assistant
InsuraWedding
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
