Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Holiday Gems Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/holiday-gems | Feefo

Zobrazení všech 6,855 recenzí

Důvěryhodný zákazník

11 years ago

Datum nákupu: 27/08/2013

Quick, informative and good value

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 27/08/2013

had a great holiday and your staff gave me a lot of help and were…

had a great holiday and your staff gave me a lot of help and were very friendly thank you

Holiday Gems

11 years ago

Thank you for such positive feedback. We are delighted that all aspects of your booking and holiday experience met your expectations.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 01/09/2013

Service was quick, efficient and representative was very helpful

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/09/2013

Excellent customer service and prices

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 26/08/2013

The person I booked my hoilday with was very helpfull I told my friend all…

The person I booked my hoilday with was very helpfull I told my friend all about hoilday gems and they booked a stag party with yourselfs for the 1st of may next year for 26 or 28 people I don't go...

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Holiday Gems

11 years ago

Thank you for your feedback. Our sales consultants endeavour to provide excellent customer service.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 29/08/2013

takes to long on phone.had a query about transfer price.was guoted one price took £20…

takes to long on phone.had a query about transfer price.was guoted one price took £20 more off me.still waiting for return phonecall not impressed,also confusing with all these forms

Důvěryhodný zákazník

11 years ago

did not explain enough ,still not sure about tickets and if I have to fill more forms on line

Holiday Gems

11 years ago

Many thanks for you response, please could you let us know your reference number and we will look into this issue for you. kind regards Customer Service Team - HolidayGems.co.uk

Důvěryhodný zákazník

11 years ago

ref dm188149dm have received 2 accomodation vouchers i transfer voucher itravel intinerary.could not download i email with 8 boxes when do i fill in details of passport.alson was told transfer was £19 was charged £29.have been on phone for 20 mins.this holiday is going to cost more on phone calls.not a very happy person .would not deal with you again.still waiting on phone for someone to answer

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 01/09/2013

good service and nice helpfull person on the phone

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 31/08/2013

The person on the phone was really helpful and patient this would have been excellent…

The person on the phone was really helpful and patient this would have been excellent only i had rang in earlier approx 30 mins before hand the male call handler was quite the opposite - ie not...

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Holiday Gems

11 years ago

Thank you for your feedback and we do apologise for any perceived lapse in our customer service. We are, however, pleased that our sales consultant has restored your faith in our company. If you would please email admin@holidaygems.co.uk with her name or your reference number we will ensure that her manager is made aware of your kind comments.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 31/08/2013

the service was first rate as they took time to find out what holiday would…

the service was first rate as they took time to find out what holiday would be best for you taking into account all the need of the party.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 30/08/2013

i had no problems at all was very pleased with the service i recieved

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Neobdržel/a jste pozvánku k recenzi?

O Holiday Gems

We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.

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0871 911 010

Holiday Gems Ltd, 1st Floor, Dale House, Tiviot Dale, Stockport, Stockport, Cheshire, SK1 1TB, United Kingdom

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