Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Holiday Gems Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/holiday-gems | Feefo

Zobrazení všech 6,855 recenzí

Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/01/2013

Very good price.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/01/2013

I needed a lot of help and advice and it was always readilly available

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 09/01/2013

WE TOOK A 4 NIGHT BREAK IN ROME IN APRIL, THE BOOKING PROCESS WAS EXCELLENT,…

WE TOOK A 4 NIGHT BREAK IN ROME IN APRIL, THE BOOKING PROCESS WAS EXCELLENT, GOOD VALUE FOR MONEY, PAPERWORK WAS GOOD AND THE ACCOMODATION WAS SUPER, WE WILL BE BOOKING THROUGH HOLIDAY GEMS AGAIN...

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 11/01/2013

Good service only problem is trying to back in touch left hanging on phone for…

Good service only problem is trying to back in touch left hanging on phone for quite a while

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 13/01/2013

very helpful

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/01/2013

Good service when booking but used Holiday Gems twice now and always struggle getting the…

Good service when booking but used Holiday Gems twice now and always struggle getting the reference number of them to log with the airline as they don't put it on the confirmation documents! Hotel...

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Holiday Gems

11 years ago

Thank you for your positive feedback regarding the service from Holiday Gems. If you could email your reference number to admin@holidaygems.co.uk we will certainly forward your comments regarding the hotel to the relevant suppliers.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/01/2013

I thought the service that Holiday Gems provided was excellent from booking over the phone, all…

I thought the service that Holiday Gems provided was excellent from booking over the phone, all the way through the transfers and reception at the hotel, i will definately use Holiday Gems again.

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 12/01/2013

The service was good as clarity to what was offering was given as well as…

The service was good as clarity to what was offering was given as well as being given the price for different fight departure destinations

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 11/01/2013

Never received a reply to the complaint raised with them following holiday in Portugal earlier…

Never received a reply to the complaint raised with them following holiday in Portugal earlier this year.

Holiday Gems

11 years ago

Thank you for your comments. However, we have no complaint recorded in your name. Please advise to customerliaison@holidaygems.co.uk and your issues will be addressed

Holiday Gems

11 years ago

The issue was addressed and resolved to our client's complete satisfaction

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Důvěryhodný zákazník

11 years ago

Datum nákupu: 04/01/2013

Telephone Operator was not helpful in the slightest and left out important information

Holiday Gems

11 years ago

Thank you for your feedback - however, we note that we upgraded your party at our expense as a gesture of goodwill and that the issue was resolved amicably in January 2013

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Neobdržel/a jste pozvánku k recenzi?

O Holiday Gems

We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.

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0871 911 010

Holiday Gems Ltd, 1st Floor, Dale House, Tiviot Dale, Stockport, Stockport, Cheshire, SK1 1TB, United Kingdom

Proč věřit recenzím Feefo?