Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

High Quality, Well-designed Sweaters but Slow Delivery

I ordered some truly lovely sweaters-- classic designs, well-constructed. But, compared to other UK companies, the freight charge was high ($25 compared to usually $0), and the order took a long...

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Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

Brilliant customer service, excellent quality products!

Fantastic staff, went the extra mile to help.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

The order came very quickly unlike the last time when it took months.

I have adjusted the cap sleeves and it’s now fine.

Recenze produktu

0

MB

MRS ROSE BANZ

4 years ago

Datum nákupu: 29/03/2021

Co říká MRS ROSE BANZ o Hobbs:

Inner winder gutter service

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

Great quality

Great service always. One of my favourite store to shop. Customer service is always great.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

Quick delivery

Super quick reasonable delivery costs! Lovely packaging well protected

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Easy and efficient transaction

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MM

MRS JANE MILLER

4 years ago

Datum nákupu: 03/04/2021

Co říká MRS JANE MILLER o Hobbs:

Fabulous spring coat, light weight, bright spring colour and fits big so take a size down - after kickdown that's just Great! Customer service efficient and friendly.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Size down, not skinny, bubblegum pink

Colour not as shown - more of a bubblegum pink Large on waist and loose on leg, disappointed as they are described as skinny which they definitely aren’t. So had to return

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Recenze produktu

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on your Pavilion Chinos, I am very sorry to hear that the colour of your Chinos was not as they had initially been shown to be, I can assure you that we always do our best to provide the most accurate garment imagery and description, I hope you have since received a full reimbursement for this along with finding a perfect replacement pair that suits your needs. Kind regards,

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Beautiful new coat!

Prompt delivery, beautiful packaging and easy returns process (which I did not need!)

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Recenze společnosti Hobbs

JEMMA SWEATERVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely, and sophisticated, but too much wool in the mix so I will have to return it because its too itchy. But, I am particularly sensitive.

CAMILLA SWEATERVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuLovely sweater, just as pictured.

BETSY TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

MADDY COTTON VESTVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuNice, but there's something odd in the fit around the shoulders and back-- an odd gap, so I will return it.

ALVA JACKETVíce recenzí pro tento výrobek (38)Prohlédnout si stránku výrobkubeautiful cut and fit, classic style

LILLIE BLOUSEVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe cap sleeves are a bit big

MELINDA COURTVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

BRIDGETTE STRIPE DRESSVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

ALBA DRESSVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobku

CATRIONA TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuThe top is very nice & I like the neck line. Please bring more colours out forvthe summer. Buy this top you won't be disappointed.

CELINA SKIRTVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThis skirt is beautiful!! It just hangs perfectly, the material isn’t what I was expecting but so lovely and the colour. Can’t wait to wear it !

KATHY PARKAVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuGood fit and lovely colour

SYLVIE DBLE FACE COATVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuFab spring coat. Just what we need post lockdown- fits big so went size down. Just the morale booster I needed.

PAVILION CHINOVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuNot as described or pictured

SASKIA TRENCHVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuGorgeous colour, fits true to size

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?