Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hobbs Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/hobbs | Feefo

Důvěryhodný zákazník

4 years ago

Datum nákupu: 30/03/2021

Poor service & quality

Very poor confirmation of order but no information on delivery. I love Hobbs clothes but was very disappointed with the quality & sent all items back!

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

I have still not received my order!! Paid for next day it is now a weeklate

By having a courier service who actually deliver items

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

0

MS

MS FIONA GABANSKI-SYKES

4 years ago

Datum nákupu: 31/03/2021

Co říká MS FIONA GABANSKI-SYKES o Hobbs:

The shoes had scuffs all over them. Very disappointing.

The shoes took quite a while to arrive. They were packed well. Sending them back was easy

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your shoes arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future. Kind regards,

Recenze produktu

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback and I am so very sorry to hear that your Lara Court shoes were received in any less than pristine condition, I can confirm that is far from the standard of service and garment we strive to provide. I hope you have since received a full and swift refund for this pair and were able to find a perfect replacement for the event. Kind regards,

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 04/04/2021

Great service

Excellent service, very pleased with speed of return

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

I have not received my order yet

I have not yet received my order

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, there appears to have been a delay in the dispatch of you order and then further delays due to our courier company, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further. Kind regards,

Recenze produktu

0

MR

MRS CANDIDA ROSIER

4 years ago

Datum nákupu: 29/03/2021

Co říká MRS CANDIDA ROSIER o Hobbs:

Wonderful dress!!!

Efficient and reliable

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

Great

Hobbs service always great.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

MR

MRS PAMELA RING

4 years ago

Datum nákupu: 30/03/2021

Co říká MRS PAMELA RING o Hobbs:

lovely warm cosy material and I like the navy colour and the loose, casual fit that I can just throw on for a casual, comfortable look.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 05/04/2021

Excellent delivery and products thank you

First class Speedy delivery .good packing and items as described

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recenze produktu

0

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

High Quality, Well-designed Sweaters but Slow Delivery

I ordered some truly lovely sweaters-- classic designs, well-constructed. But, compared to other UK companies, the freight charge was high ($25 compared to usually $0), and the order took a long...

Přečíst vše

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recenze produktu

0

Recenze společnosti Hobbs

PIXIE COTTON T SHIRTVíce recenzí pro tento výrobek (112)Prohlédnout si stránku výrobkuPoor quality tshirt very thin fabric, short sleeves baggy & too short. Very disappointed

MOLLY CHINOVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuThin fabric not well tailored not what one expects of a quality brand.

CHESSIE SHORTSVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuTerrible quality fabric so thin, tailoring poor the width of the leg of the shorts was huge. Not well made & just not what was expected.

ALICIA ESPADRILLEVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

STRIPED SONYA TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuFirst pair were too small but lovely shoe, reordered in larger size , paid for next day, still haven’t arrived a week later - may need to review your couriers Hobbs!

LARA COURTVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThey were scuffed and due to late arrival I couldn’t get a new pair in time For an event. Prefer buying in store to see quality and whether they are damaged!

CATRIONA TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobkuNice top but unfortunately too big.

PENNY DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

CARLY FLORAL DRESSVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGood fit, lovely fabric, elegant but not too formal

LEANNA DBLE FACE COATVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

OPHELIA JACKETVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuExcellent product many thanks

ANGELICA JACKETVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

JEMMA SWEATERVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely, and sophisticated, but too much wool in the mix so I will have to return it because its too itchy. But, I am particularly sensitive.

CAMILLA SWEATERVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuLovely sweater, just as pictured.

BETSY TOPVíce recenzí pro tento výrobek (22,234)Prohlédnout si stránku výrobku

MADDY COTTON VESTVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuNice, but there's something odd in the fit around the shoulders and back-- an odd gap, so I will return it.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?