Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Himalayan Glacier Adventure and Travel Company Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 273 recenzí

John Hackett Bushweller

Ověřeno Feefo

4 years ago

Co říká John Hackett Bushweller o Himalayan Glacier Adventure and Travel Company:

Great to work with!

They were easy to work with and responsive to all my requests.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, John! We are excited to host this amazing adventure for you! Reach out to us anytime if you have any questions. Take care, see you soon!

Datum nákupu: 09/05/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

I Think it Worked?

Two issues: 1). The system would not take the correct issue and expiry dates of our passports. The chat feature told me to work with my agent post-purchase to correct the data. 2) I received a...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for your valuable feedback on the booking system. We are always optimizing our website to make it more convenient for our guests and in that effort sometimes there are kinks that our customers point out just like you have and we can fix them. Your consultant has already followed up with an email that contains the itinerary with dates and the welcome packet with guides, packing list, bag tags, etc. If any confusion feel free to reach out anytime. We look forward to making this a great experience for you! Have a great day. Thank you again for taking the time to send in your feedback.

Datum nákupu: 09/05/2022

Kevin

Ověřeno Feefo

Ontario, Canada

4 years ago

Co říká Kevin o Himalayan Glacier Adventure and Travel Company:

Smooth booking process

The booking process went very smoothly for us. We recommend reaching out to these guys if you have any questions! Sabin was helpful and able to provide very detailed responses to our questions. We're...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Kevin! We look forward to hosting this amazing adventure for you! It's going to be amazing!

Datum nákupu: 26/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Trip tailored for special itinerary request, I like individual approach

It took me a while to finally book my trip therefore I wanted to go where I want when I want. Sabin and Himalayan Glacier showed extreme flexibility and responded professionally to my complex demands...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for your encouraging and kind words. We at Himalayan glacier believe that we are here to help our guests make wonderful memories and going above and beyond for our guests is a common practice here. :)

Datum nákupu: 22/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Great service and very helpful and clarifying all sorts of detail regarding our trip. Gave excellent advice to maximize our journey.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for your encouraging words. We strive to make our guests' experience one to cherish forever because let's face it how often are you going to do this type of adventure! ;)

Datum nákupu: 22/04/2022

Jana Lynn Faulhaber

Ověřeno Feefo

4 years ago

Co říká Jana Lynn Faulhaber o Himalayan Glacier Adventure and Travel Company:

good experience, excited about traveling to Nepal.

My experience, so far, with Sabin Maharjan has been wonderful. He has provided prompt detailed answers to my questions. Over the past several months he has kept in contact with me by sending me...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you Jana, for your graceful words. Our goal always is to exceed expectations not just meet them. We are glad it shows in our process! Thank you. :)

Datum nákupu: 22/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

The staff answered my questions and were easy to work with

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you. We are excited to host your great adventure!

Datum nákupu: 21/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Great customer service!

I have nothing but good things to say about my experience so far with booking my trip. Every question was responded to with a thoughtful and expeditious answer. They make you feel like you're they...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, for your kind and encouraging words. We are excited to host this amazing trip for you. We are glad our values and dedication towards customer service reflects in our processes and are felt by our valued guests during the planning stage also. Thank you and looking forward to your arrival! Take care!

Datum nákupu: 20/03/2022

David Pollack

Ověřeno Feefo

4 years ago

Co říká David Pollack o Himalayan Glacier Adventure and Travel Company:

Happy with new online booking process

I was very pleased with the booking process. I have been a client since 2010 and booked three previous treks before online booking was available. (I did all my bookings by email and paid by wire...

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Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

So glad to hear that. Thank you for your continued loyalty to Himalayan Glacier. We look forward to your arrival and hosting this amazing adventure for you. Take care.

Datum nákupu: 25/01/2022

Lans Johannes Hasselman

Ověřeno Feefo

4 years ago