Exceptionally fast responses, very professional and all my needs taken care of. As a solo traveller, I appreciated some of the flexible options available.
I had reached out to another company in...
Přečíst další
Sanket
Himalayan Glacier Adventure and Travel Company
3 years ago
Thank you for choosing Himalayan Glacier. You are in great hands. We are excited to host your amazing adventure soon!
Datum nákupu: 30/07/2022
0
Sdílet
RP
Ralph Patrick
Ověřeno Feefo
LAS VEGAS
3 years ago
Co říká Ralph Patrick o Himalayan Glacier Adventure and Travel Company:
Samten at Himalayan Glacier Adventure was very easy to work, very fast in her responses and kept me updated on all aspects of options with going to Bhutan, she takes the stress out of booking travel...
Přečíst další
Sanket
Himalayan Glacier Adventure and Travel Company
3 years ago
Thank you so much, Ralph! We are excited to host your amazing adventure soon!
Datum nákupu: 14/07/2022
1
Sdílet
MA
MarkL
Ověřeno Feefo
4 years ago
Co říká MarkL o Himalayan Glacier Adventure and Travel Company:
The payment system is confusing. I inadvertently paid for the full trip where I was only required to pay 25% and then was told that for a refund I would have to loose 5% on the fees. This is very bad...
Přečíst další
Sanket
Himalayan Glacier Adventure and Travel Company
4 years ago
Hello Mazahir,
Thank you for the feedback and so sorry to hear you experienced an inconvenience in the booking process. Our booking system shows the option of paying 25% or Full payment at the screen where you put the promo code, right after you select your dates and number of people. On that screen, you have to select pay 25% or pay the full amount.
We understand mistakes happen and we will be happy to work out a solution without incurring any fees for you. Your consultant will reach out with a solution shortly. Thank you again for your valuable feedback. We will try to emphasize those payment options more so future guests do not get confused.
We look forward to making this an amazing experience for you.
MR
Mazahir Mohammed Rahim
4 years ago
Thank you for solving the problem so quickly. I am eagerly looking forward to the trip and the adventure that awaits me. The entire process till date has been so smooth and encouraging with great back up and patience shown. Thank you to Sabin and to Sanket for making things simple.
MR
Mazahir Mohammed Rahim
4 years ago
My earlier review was done in frustration. I now realise that the fault was partly mine too. Thank you once again.
Datum nákupu: 05/06/2022
0
Sdílet
AT
AJ Taheri
Ověřeno Feefo
4 years ago
Co říká AJ Taheri o Himalayan Glacier Adventure and Travel Company:
My interactions SO FAR has been excellent and beyond expectation, Sajal has been wonderful is answering all our questions and concerns and also very encouraging to do this !!!1
Sanket
Himalayan Glacier Adventure and Travel Company
4 years ago
Thank you so much. We are grateful for the opportunity to help you make wonderful memories. :)
Our team of knowledgeable, experienced, and environmentally-conscious professionals is ready to serve you the best of treks and tours in exotic locales throughout the regions of Bhutan, India, Nepal, Tibet, Tanzania, South America and many more!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Our team of knowledgeable, experienced, and environmentally-conscious professionals is ready to serve you the best of treks and tours in exotic locales throughout the regions of Bhutan, India, Nepal, Tibet, Tanzania, South America and many more!