Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Health Assured Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/health-assured | Feefo

Zobrazení všech 930 recenzí

Trusted Customer

North West

8 years ago

Datum nákupu: 05/08/2016

Co říká Trusted Customer o Health Assured:

Unclear guidance on forms / too many forms

We think the services on offer are good however as a customer it is not clear sometimes which forms are needed for which service. Also when the wrong form is completed the service is very ridged and...

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Sam

Health Assured

8 years ago

Good Morning Becky

Many thanks for taking the time to leave your feedback, we really appreciate it.

I'm glad to hear that you are enjoying the service, and i will be raising your comments with our team.

As a company we are always aiming to improve and it is feedback like this which helps us to do so.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Trusted Customer

8 years ago

Datum nákupu: 25/07/2016

Co říká Trusted Customer o Health Assured:

Professional and efficicient

The process for purchasing this service was straightforward, when there was a slight problem with an invoice this was dealt with speedily and efficiently. All communications were professional. ...

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Sam

Health Assured

8 years ago

Good Afternoon Brenda

Thank you for taking the time to leave such lovely feedback.

We really appreciate your comments and are happy to hear you are enjoying the service.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Newcastle City Council OH Service

8 years ago

Datum nákupu: 01/08/2016

Co říká Trusted Customer o Health Assured:

Effective telephone service delivery

Good effective telephone service delivery. Any issues that have cropped up have been dealt with efficiently

Sam

Health Assured

8 years ago

Good Morning Amanda

I'm happy to hear you are enjoying the service and all is running well.

Many thanks for taking the time to leave us your feedback, we greatly appreciate it.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Solihull

8 years ago

Datum nákupu: 01/08/2016

Co říká Trusted Customer o Health Assured:

Good to date

It was easy to set up but I do not have enough experience of service delivery to know.

Sam

Health Assured

8 years ago

Good Morning Richard

Many thanks for taking the time to leave your feedback.

I'm happy to hear the implementation process ran smoothly.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 01/08/2016

Great Service

I haven't been involved in the purchasing of the product, but our account manager Hannah has been very efficient and helpful to get me more familiar with everything. Also she has answered all my...

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Sam

Health Assured

8 years ago

Good Afternoon Harvi

We are really pleased to hear that you are having a positive experience.

Thank you very much for taking the time to share your feedback.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 01/08/2016

The service is largely good, and on the relatively rare occasions that things need clarifying, then they are responsive and happy to do so

Sam

Health Assured

8 years ago

Good Afternoon John

Thank you for taking the time to leave your feedback.

We really appreciate your comments and are happy to hear you are enjoying the service.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 01/08/2016

EAP service very good

Sam

Health Assured

8 years ago

Good Morning Suzanne

Thank you for your wonderful feedback, it's great to hear you are enjoying the service.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 01/08/2016

Our relationship with, and service from, Health Assured has been satisfactory.

Sam

Health Assured

8 years ago

Good morning David

Thank you for taking the time to leave feedback, i'm happy to hear you are enjoying the service.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 25/07/2016

Sound service!

Responsive, take queries seriously, good to have an account manager

Sam

Health Assured

8 years ago

Good morning Sobechi

Many thanks for leaving such positive feedback, we love to hear our clients are happy with the service we provide.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 25/07/2016

Not a user friendly service.

Trying to seek assistance for staff in relation to a critical incident was very difficult. It took 3 days to actually get the name of a person I could speak to. Some staff I spoke with were...

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Sam

Health Assured

8 years ago

Good Morning Esther

I'm very sorry to hear that you have experienced some issues with the service.

I would like to investigate this further and will follow up with you directly via email to discuss further.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Health Assured

Health Assured's award-winning employee assistance programme is the UK and Ireland’s largest EAP, giving caring and compassionate support to over 13 million lives. Our EAP is a suite of wellbeing services, offering your employees a way through physical and mental health issues or financial difficulties. Over 50,000 organisations across the public, private and non-profit sectors value how the Health Assured EAP helps them. They understand that happier, healthier employees are more motivated, more productive and higher performing.

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0765438976

TEST, Victoria Place, Manchester, Lancashire, M4 4FB, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Health Assured

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?