Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Health Assured Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/health-assured | Feefo

Zobrazení všech 930 recenzí

Důvěryhodný zákazník

9 years ago

Datum nákupu: 09/02/2016

Good service. Good supporting literature. I would recommend Health Assured.

Sam

Health Assured

9 years ago

Hi Graham

Thank you very much for your kind feedback.

We love to hear that our clients would be happy to recommend Health Assured.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/01/2016

Generally very responsive, but there have been occasional delays

Sam

Health Assured

9 years ago

Good morning Ian

Many thanks for taking the time to leave your feedback.

I'm glad to hear you are happy with the service.

If there is ever anything else we can do to assist you please do not hesitate to get in touch

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/01/2016

No issues.

Sam

Health Assured

9 years ago

Hi Robert

Many thanks for taking the time to give us your feedback.

Happy to hear all is going well.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/04/2016

Open Minded

Reserving judgement at the moment due to some challenging initial problems.

Sam

Health Assured

9 years ago

Hi Richard

I'm sorry to hear you are struggling with some initial problems.

I'll follow up with you to find out some more information through email

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Trusted Customer

London

9 years ago

Datum nákupu: 01/12/2015

Co říká Trusted Customer o Health Assured:

Good Service

Overall the service is good, its a good option to have for employees. We recently used the occupational health service, slightly disappointed with this service as it was clear what we had written on...

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Sam

Health Assured

9 years ago

Hi Asha

Thank you very much for your positive feedback.

I'm sorry to hear there have been a few issues with the occupational health, i will of course gladly look into this further for you to avoid further issues in the future.

Kind regards

Sam Lesbirel

Health Assured

Trusted Customer

9 years ago

Hi Sam, That would be great, its the first time we have used the service and are reluctant to use it again. It would be good if we can get some feedback. Many thanks Asha

Sam

Health Assured

9 years ago

Hi Asha

More than happy to review the situation further.

I have sent you a private email to discuss this matter further to protect confidentiality.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 05/03/2016

Very positive at a trying time for our organisartion

Very caring and responsive to our requirements. Would certainly recommend the service

Sam

Health Assured

9 years ago

Hi Hilary

Thank you very much for taking the time to leave your feedback.

It's great to hear our clients would be happy to recommend the service they receive.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/03/2016

Excellent account management, management referrals disappointing.

Account Management (Mark Perrin) is excellent - very responsive and knowledgeable. I would rate him "excellent" if I hadn't experienced of any other service from HA. However, I have had less...

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Sam

Health Assured

9 years ago

Hi Sarah

Thank you so very much for your feedback, I will pass on your comments to Mark.

I will also flag up your concern with regards to management referrals.

If ever there is anything we can do to help, please don't hesitate to get in touch.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/03/2016

Thrilled with the service

We've been really pleased with the service from the very beginning. The implementation went super smooth and we were provided with everything we needed; from draft emails, to posters, to get it up...

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Sam

Health Assured

9 years ago

Good Afternoon Sara

Thank you very much for your kind feedback.

We are so happy to hear that you are enjoying the service and that the implementation went smoothly.

As always, if there is anything we can do to help please get in touch

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Kettering

9 years ago

Datum nákupu: 01/10/2015

Co říká Trusted Customer o Health Assured:

Disappointed with service.

I am aware of two of my colleagues that have used Health Assured on my recommendation, however in one instance help was received which was quick and beneficial, however health assured have made no...

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Sam

Health Assured

9 years ago

Good Afternoon Sarah

I am very sorry to hear that you are disappointed with the service you have experienced.

I'd like to review this matter further, and i've emailed you to maintain confidentiality.

Kind regards

Sam Lesbirel

Health Assured

Sam

Health Assured

9 years ago

Good Morning Sarah

I believe you have spoken with my colleague Louise and the clinical team regarding this matter.

I understand these issues have now been resolved, as such would you be willing to reconsider your feedback based on your recent experience?

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 30/07/2015

very good

very good service, always responsive! nothing to declare

Sam

Health Assured

9 years ago

Hi Emilie

Thank you for your feedback, we appreciate you taking the time.

Glad to hear you are finding our service useful.

Kind regards

Sam Lesbirel

Health Assured

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Health Assured

Health Assured's award-winning employee assistance programme is the UK and Ireland’s largest EAP, giving caring and compassionate support to over 13 million lives. Our EAP is a suite of wellbeing services, offering your employees a way through physical and mental health issues or financial difficulties. Over 50,000 organisations across the public, private and non-profit sectors value how the Health Assured EAP helps them. They understand that happier, healthier employees are more motivated, more productive and higher performing.

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Health Assured

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?