Our trip was cancelled due to COVID 19 we were told within seven days we would be contacted. No one has been in contact and we have not been refunded our money.We were asked would we like to change...
We were contacted by Ben to inform us this trip is cancelled. He gave us options. We have chosen to defer this trip to 2021 via an email to Ben but have not had an acknowledgement yet of our choice ...
Such brilliant service with all the tours we have been on in the past. We have had a good number of fantastic holidays and the service to us has been commendable. However the concern over our...
We can only praise Great Rail for their helpfulness in sorting out a very difficult situation. In particular, adviser Luke Simpson, who has dealt with our changing circumstances in a very rapid,...
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Paul - Customer Relations
Great Rail Journeys
5 years ago
Hi, Thanks for your 5 star review, we are pleased to have been able to help in these difficult times.I will pass on your feedback to Luke.
Kind Regards
Victoria
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
