Dear Charlie,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
It is very easy to book online. However, I believe more or clearer information about guesthouse and hotel pick is needed. I expected to be picked up at my guesthouse and it was a good thing that I...
Přečíst další
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for your feedback! We're glad to hear that you found the online booking process easy. We appreciate your suggestion regarding clearer information about guesthouse and hotel pick-up. We’ll work on improving our communication to ensure guests are fully informed about pick-up locations. Your experience is important to us, and we hope to serve you better in the future!
Best regards, Gray Line Team
Dear Customer, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
Warmest regards, Gray Line Team
Recenze produktu
Datum nákupu: 22/09/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line Iceland and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenze produktu
Datum nákupu: 21/09/2024
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line Iceland and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Hi our Dear Customer, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our airport transfer. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Best regards, Gray Line Team
Booking was easy, confirmation and remainder showed up in mail before travel.
If i miss anything, it would be the possibility to add a ticket to electronic wallet
Andrei
Gray Line Iceland
1 year ago
Thanks for the awesome review about our services, Kenneth. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our team. If there is anything else we can do, please let us know. We hope to see you again here in Iceland.
Best regards, Gray Line Team
Dear Customer
, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Best regards,
Gray Line Team
The booking process itself was okay, but the resulting confirmation document was extremely confusing. I had to send an email to get confirmation that it actually reflected the trip that I wanted.
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for your feedback regarding your recent experience with us. We’re glad to hear that the booking process went smoothly, but we’re truly sorry that the confirmation document was confusing.
We understand how important it is to have clear information, and we appreciate you bringing this to our attention. We will review our confirmation documents to ensure they are more user-friendly in the future.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help, and we appreciate your patience.
Thank you for your understanding!
Best regards,
Gray Line Team
Recenze produktu
Datum nákupu: 07/09/2024
0
Sdílet
FK
Filip Zákravský
Ověřeno Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Filip,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Best regards, Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.