Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Giltedge Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/giltedge | Feefo

Zobrazení všech 594 recenzí

Ms Anke Balzereit

7 years ago

Datum nákupu: 31/01/2018

Co říká Ms Anke Balzereit o Giltedge:

Perfect way of serving the costumers need

Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear Anke,

thanks for your positive review of Giltedge Africa! We're happy to have been able to assist your customers' needs so well.

Your Giltedge team

Důvěryhodný zákazník

7 years ago

Datum nákupu: 27/12/2017

The booking experience went well and Noxolo was very helpful to schedule everything. She was friendly and flexible. My only issue was that, once we settled on a final itinerary, my reservation was...

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Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear, thank you for your feedback.

We are always careful to only confirm bookings once payments have been received. And once we received the payment, we checked availability and reinstated the booking immediately.

We're happy that Noxolo was able to schedule everything else for you - and that you had a good trip!

Katie Dillabough

7 years ago

Datum nákupu: 18/01/2018

Co říká Katie Dillabough o Giltedge:

Tamera gets 5 stars!

Tamera was amazing to work with!!

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you! She's one of our best - and we'll make sure to pass your positive review on to her!

Your Giltedge Africa team

Kathy Moran

7 years ago

Datum nákupu: 10/01/2018

Co říká Kathy Moran o Giltedge:

I have been working with other DMC's in Africa and my experience with Giltedge, specifically Stephanie Meconi, was delightful. She is extremely knowledgeable, the itinerary designed was beautifully...

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Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear Kathy,

We will certainly pass this positive review on to Stephanie Meconi - she's one of our top tour consultants. Thanks for the great and positive review. We always try to excel as a leading DMC in Africa so we're very pleased to hear that your most important clients have found a home with us. Have a great day further! You've certainly made ours.

Warm greetings from the Giltedge team

Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/12/2017

Overall responsiveness has been great. Attention to our requests is always provided at the highest level.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi,

thank you for your positive review of Giltedge Africa!

We're delighted that you are happy with the service we offer to your clients' requests. We wish you a great day further!

Your Giltedge team

Päivi Hjelt

7 years ago

Datum nákupu: 07/12/2017

Co říká Päivi Hjelt o Giltedge:

Nopeus, palvelualttius ja ystävällisyys. Luotettavuus.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thanks for your review - I had to use Google Translate which translates it to "Speed, service tactility and friendliness. Reliability". Which is a great compliment to us! Thank you!

Your Giltedge Africa team

Marcia Watson

Larkspur California

7 years ago

Datum nákupu: 14/11/2017

Co říká Marcia Watson o Giltedge:

Great contact for Africa ~

Wonderful experience. The team is informed and willing to explain the different camps directly to the clients. Very professional. Highly recommended. Marcia Watson Frosch Larkspur California

Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear Marcia Watson, we love working with you too and thank you for your positive review of Giltedge Africa. We value your comments about our professionalism and expertise - especially when it comes to explaining the different camps and lodges to your clients.

Compliments of the season!

Norma Dugger

7 years ago

Datum nákupu: 15/11/2017

Co říká Norma Dugger o Giltedge:

Easy to work with. Professional and creative with the client's needs.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Norma,

thank you for your positive review of Giltedge Africa. We are delighted that you and your clients' needs have been met with precision and creativity.

Your Giltedge team

Marisa Stephens

7 years ago

Datum nákupu: 21/12/2017

Co říká Marisa Stephens o Giltedge:

Tamera does a fantastic job , she is reliable and very efficient and always has my clients best interests at heart.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Marisa, thank you! We will make sure to pass your feedback on to Tamera.

Your Giltedge Africa team

Patricia Powell

Marlborough UK

7 years ago

Datum nákupu: 02/01/2018

Co říká Patricia Powell o Giltedge:

Great Service

Linda was very helpful and did her best to accommodate our requests,

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Patricia, thank you for your positive feedback!

Neobdržel/a jste pozvánku k recenzi?

O Giltedge

Proud winner of “South Africa’s Leading Luxury Tour Operator” for 8 times in the last 9 years, Giltedge Africa specialises in tailor-made luxury holidays and safaris to Southern Africa, East Africa and the Indian Ocean Islands.

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+27 21 713 0296

Unit 25, Westlake Lifestyle Centre, Westlake Drive, Tokai, Cape Town, Western Cape, 7945, South Africa

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Giltedge

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?