Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Giltedge Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/giltedge | Feefo

Zobrazení všech 602 recenzí

Yvette Erdos-Levine

7 years ago

Datum nákupu: 12/03/2018

Co říká Yvette Erdos-Levine o Giltedge:

Desiree is very attentive, she helped me with all my needs for my client. We will still have some coordinating to take care of, but she is very professional and knows her business very well.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Yvette, thanks for the positive review of Giltedge Africa! We're happy that Desiree met all your needs and wish your Canadian clients a great trip to Africa.

Your Giltedge team

LaVonne Markus

Stillwater, MN

7 years ago

Datum nákupu: 12/03/2018

Co říká LaVonne Markus o Giltedge:

It was very easy to work with Tamera.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thank you for the great review, Markus!

Malin Stahl

7 years ago

Datum nákupu: 09/03/2018

Co říká Malin Stahl o Giltedge:

Janine

I think Janine gave a very knowledgably and kind approach making the booking experience a pleasure, highly recommended to use Janine and Giltedge

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Malin,

Wow - thanks for the great review of Giltedge! Janine is one of our top consultants and we're so happy that you found her to be speedy, knowledgeable and able to provide excellent quotes.

We wish your clients the best time in Africa.

Your Giltedge Africa team

Magdalene Cloete

7 years ago

Datum nákupu: 05/03/2018

Co říká Magdalene Cloete o Giltedge:

Service received from Nadine Stevens was fast, helpful and very professional.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thanks for the positive review, Magdalene!

Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/02/2018

they were interested in finding a good place for us and making suggestions for excursions

Mareike @ Giltedge Africa

Giltedge

7 years ago

Thanks for the great review of Giltedge Africa! We're wishing you a lovely time in Africa & are sure you'll thoroughly enjoy Taryn's suggestions for your itinerary.

Your Giltedge team

Dee Dee Rubin

7 years ago

Datum nákupu: 01/03/2018

Co říká Dee Dee Rubin o Giltedge:

Very good, my first full booking other than a day trip

very prompt in putting together an itinerary that met the client's needs. very prompt in answering emials, especially considering the time difference.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Dee Dee,

Thanks for your honest review of Giltedge ~ we appreciate it! The time difference between the US and South Africa is big, but we're happy that you were satisfied with the communication nonetheless. We do try our utmost to adjust to our agents' time zones.

We've made a note on the length of emails and will see what we can do to adjust that.

Thanks,

Your Giltedge team

Cecile Stone

7 years ago

Datum nákupu: 28/02/2018

Co říká Cecile Stone o Giltedge:

Thank you so very much to be there when I wanted you to answer all of my qu

Sibylle and Robin have been so helpful to me to finalize this big booking.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Cecile,

Thanks for your positive review of Giltedge! We are delighted that Robin and Sibylle were of such great assistance to you.

We wish your clients a safe trip ~ and a great time in Africa!

Your Giltedge team

Jerilyn Portnoy

7 years ago

Datum nákupu: 01/03/2018

Co říká Jerilyn Portnoy o Giltedge:

5*****

I could not have completed this booking without the help of Chemone. She walked me through the entire booking process and was very patient with me. Thanks, Chemone.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Jerilyn, Chemone is one our best consultants - and we're happy that she was so valuable to you in assisting in planning your clients' itineraries to Africa.

Thank you for the positive review!

Your Giltedge Africa team

Důvěryhodný zákazník

7 years ago

Datum nákupu: 11/02/2018

Tammy was very knowledgable!

Tammy was so helpful! She answered all our questions and gave us great suggestions.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi, that's fair! You can rate us once you've completed your trip. We try to send a rating before and after the trip. Our service when you're booking is just as important to us as your enjoyment of Tammy's itinerary. We wish you an amazing holiday in Africa - and look forward to hearing from you after.

Safe travels!

Your Giltedge Africa team

Libby Van Zyl

Cape Town

7 years ago

Datum nákupu: 26/02/2018

Co říká Libby Van Zyl o Giltedge:

Excellent, love dealing with Sandi! We are looking forward to our trip.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Libby,

Thanks for your lovely review! We wish you an amazing trip and please send through some photos when you're back home.

Safe travels!

Your Giltedge Africa team

Neobdržel/a jste pozvánku k recenzi?

O Giltedge

Proud winner of “South Africa’s Leading Luxury Tour Operator” for 8 times in the last 9 years, Giltedge Africa specialises in tailor-made luxury holidays and safaris to Southern Africa, East Africa and the Indian Ocean Islands.

Přečíst vše

+27 21 713 0296

Unit 25, Westlake Lifestyle Centre, Westlake Drive, Tokai, Cape Town, Western Cape, 7945, South Africa

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Recenze společnosti Giltedge

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?