Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Giltedge Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/giltedge | Feefo

Zobrazení všech 594 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 11/02/2018

Tammy was very knowledgable!

Tammy was so helpful! She answered all our questions and gave us great suggestions.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi, that's fair! You can rate us once you've completed your trip. We try to send a rating before and after the trip. Our service when you're booking is just as important to us as your enjoyment of Tammy's itinerary. We wish you an amazing holiday in Africa - and look forward to hearing from you after.

Safe travels!

Your Giltedge Africa team

Libby Van Zyl

Cape Town

7 years ago

Datum nákupu: 26/02/2018

Co říká Libby Van Zyl o Giltedge:

Excellent, love dealing with Sandi! We are looking forward to our trip.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Libby,

Thanks for your lovely review! We wish you an amazing trip and please send through some photos when you're back home.

Safe travels!

Your Giltedge Africa team

Barbara Gross

Sydney

7 years ago

Datum nákupu: 16/02/2018

Co říká Barbara Gross o Giltedge:

They are the best operators I have worked with - Robyn Leatherby is a 5 star consultant who is knowledgeable, caring and so on the ball I have been using them for about 20 years and love them all

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Barbara, Robyn Leatherby is one of our top consultants! We're so happy that you've had good experiences with her - and I've have passed on your feedback.

Thanks for your longstanding relationship with Giltedge Africa. We really appreciate it.

Your Giltedge team

Joyce Nathan

7 years ago

Datum nákupu: 21/02/2018

Co říká Joyce Nathan o Giltedge:

there link was efficient and even though the time difference is a challenge the process is doable

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Joyce,

Thanks for your positive review. We try our utmost to provide excellent service no matter the agent's time zone! Wishing you a great day further,

Your Giltedge team

Lisa Hulbert

7 years ago

Datum nákupu: 16/02/2018

Co říká Lisa Hulbert o Giltedge:

Great Service, Peronalized Experiences, Incredible Knowledge!

Giltedge has been great to work with. They really take the time to get to know your clients and are able to recommend the perfect vacation of a lifetime.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Lisa,

We love to create the perfect vacation of a lifetime for our clients and our agents' clients. Thanks for the great feedback - we really appreciate it.

Your Giltedge Africa team

Bea Hewer

Scottsdale AZ,USA

7 years ago

Datum nákupu: 09/02/2018

Co říká Bea Hewer o Giltedge:

Professional outfit

Always a pleasure to deal with such professionals. Thank you.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Bea,

thanks for your positive feedback of Giltedge Africa, we so appreciate it!

Your Giltedge team

Marianthi Kotsou

7 years ago

Datum nákupu: 03/01/2018

Co říká Marianthi Kotsou o Giltedge:

Excelent service! My clients where extremely happy and satisfied!

Mareike @ Giltedge Africa

Giltedge

7 years ago

Marianthi - we're so happy that your clients were satisfied with our service!

We look forward to working with you again,

Your Giltedge Africa team

Beryl Decarion

7 years ago

Datum nákupu: 06/02/2018

Co říká Beryl Decarion o Giltedge:

A Joy to Work with!!

Every step of the way Desiree has been a JOY to work with!!! Patience in answering a million questions, clear directions to what happens next and wonderful...wonderful...wonderful focus on just the...

Přečíst vše

Mareike @ Giltedge Africa

Giltedge

7 years ago

Dear Beryl,

What a wonderful review of Giltedge Africa! Thank you!

We'll definitely pass this on to Desiree, and we're pleased that we've been able to assist your clients so well in giving them ease of mind in planning their trip to Africa.

Chat soon,

Your Giltedge team

Lauren Saiger Machowsky

7 years ago

Datum nákupu: 05/02/2018

Co říká Lauren Saiger Machowsky o Giltedge:

best service and product out there!

love lisa & Gilt edge!! Always a seamless experience!! Lisa goes above and beyond

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Lauren - thanks for your great feedback of Giltedge! Lisa is amazing and we're happy that you have had such a positive experience with us.

Your Giltedge team

Lola Stoker

7 years ago

Datum nákupu: 02/02/2018

Co říká Lola Stoker o Giltedge:

Wonderful service. Extremely responsive. Desiree was amazing to work with. She was very patient working with the clients' requirements, changes, and time lines.

Mareike @ Giltedge Africa

Giltedge

7 years ago

Hi Lola,

Thanks for the lovely feedback! Desiree will be thrilled to hear your positive feedback for Giltedge Africa. We enjoy creating the best possible itineraries for our agents' clients... and we hope they have an enjoyable trip to Africa.

Your Giltedge Africa team

Neobdržel/a jste pozvánku k recenzi?

O Giltedge

Proud winner of “South Africa’s Leading Luxury Tour Operator” for 8 times in the last 9 years, Giltedge Africa specialises in tailor-made luxury holidays and safaris to Southern Africa, East Africa and the Indian Ocean Islands.

Přečíst vše

+27 21 713 0296

Unit 25, Westlake Lifestyle Centre, Westlake Drive, Tokai, Cape Town, Western Cape, 7945, South Africa

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti Giltedge

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?