Items not shipped, but credit card charged, despite several mails, Gill still not refunding de amount charged.
Not fair
Freya Oliver
Gill Marine EUR
4 years ago
Thank you for taking the time to give us your feedback. I am very sorry there is a problem with the cancellation and subsequent refund of your order. As we have discussed by email, this is an issue with our partner, through whom your order was placed and I am working with them to resolve this issue as quickly as possible.
Items were cancelled before shipment, and still waiting for the refund, as the amounts were charged to my credit card.
Despite several mails, amounts still not refunded.
Not really serious for a...
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Freya Oliver
Gill Marine EUR
4 years ago
Thank you for taking the time to give us your feedback. I am very sorry there is a problem with the cancellation and subsequent refund of your order. As we have discussed by email, this is an issue with our partner, through whom your order was placed and I am working with them to resolve this issue as quickly as possible.
Customer service help was excellent.
Delivery very prompt.
Jacket well made
My only criticism is that I feel the sizing chart leans a little on the small side. I'm not sure what I purchased will ...
Trusted on the water for more than 40 years Gill did not start as a brand or a business, it started as a solution to find better more capable sailing clothing using the best fabrics possible. Combined with innovative design to increase performance and tested on elite athletes in the most challenging of conditions Gill has grown into an established quality technical apparel brand meeting consumer needs both on and off the water. Gill, For The Adventure.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Trusted on the water for more than 40 years Gill did not start as a brand or a business, it started as a solution to find better more capable sailing clothing using the best fabrics possible. Combined with innovative design to increase performance and tested on elite athletes in the most challenging of conditions Gill has grown into an established quality technical apparel brand meeting consumer needs both on and off the water. Gill, For The Adventure.