Good morning,
Thank you for your feedback regarding item ZNGL53.
We're sorry to hear that you were disappointed with this particular item and that it was not what you had expected. We can see that we received your return and we refunded you for this item on the 12th April, so the money should now be back in your account for you.
If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at help@gemporia.com.
Thanks,
Clare W - Help Team
www.gemporia.com