Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FPS Group Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/fps-group | Feefo

Zobrazení všech 1,069 recenzí

Trusted Customer

Shropshire follow up from

9 years ago

Datum nákupu: 15/06/2016

Co říká Trusted Customer o FPS Group:

Would recommend.

Emails acknowledged promptly,payment made promptly follow up from agents overall a very pleasant experience would recommend to my colleagues.

Customer Services

FPS Group

9 years ago

Dear Sandra,

We are very pleased that you have rated our service as excellent! Your comments regarding communications and payments are particularly great to hear. Thank you for taking the time to review us.

Don’t forget we have a £100 refer a friend scheme, so if you do have any colleagues to recommend us to, you could do quite well out of it :-)

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Bournemouth

9 years ago

Datum nákupu: 10/06/2016

Co říká Trusted Customer o FPS Group:

Can highly recommend!

FPS have always been very helpful when I have had queries, I have received regular text updates and offers of help. Overall I have had a very positive experience with FPS.

Customer Services

FPS Group

9 years ago

Hi Gabby,

Thank you for your kind comments. We are very pleased that you rate our service as excellent and have such nice things to say about us. We look forward to continuing to provide you with an excellent service for many more years to come hopefully.

All the best, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Wales

9 years ago

Datum nákupu: 10/06/2016

Co říká Trusted Customer o FPS Group:

Very Average

Communication is the key to a winning business . Only been a client for a month, however, don't feel I've received value for money.

Customer Services

FPS Group

9 years ago

Dear Roger,

Thank you for taking the time to review us. We are very sorry to hear that you feel our service has been subpar and that you have not received value for money. Our 1% Flex umbrella fee is the cheapest in the market, so we like to feel we deliver great value.

We will have someone from our client support team contact you shortly in order to discuss your concerns and how they can be addressed.

All the best, FPS Group

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 24/06/2016

I have just been with FPS for 4 weeks. Up until now never had a problem.

Customer Services

FPS Group

9 years ago

Hi Alberto,

Great to hear that you our happy with our service. We appreciate you taking the time to provide us with a review.

If you need any assistance with anything please do not hesitate to get in touch.

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Reading

9 years ago

Datum nákupu: 10/06/2016

Co říká Trusted Customer o FPS Group:

Good and good!!

Very good and on point with times and targets

Customer Services

FPS Group

9 years ago

Hi Natalie,

Thanks very much for your very kind comments! We appreciate you taking the time out of your busy day to provide us this wonderful feedback. Please do let us know if there is anything you require assistance with.

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 17/06/2016

disappointed

unhelpful

Customer Services

FPS Group

9 years ago

Dear Daniel,

Thank you for taking the time to review our service. We will have someone from our client support team contact you shortly in order to further explore the issues and concerns which you may require assistance with.

We will do our best to change your mind on rating us unhelpful.

All the best, FPS Group

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 24/06/2016

Never again

Payslips **** and impossible to work out. Didn't want to use you in first place but forced by agency Skyex.

Customer Services

FPS Group

9 years ago

Dear Katie,

Thank you for your feedback. It is concerning that you found our payslips difficult to understand; we will take your comments on board and see what we can do to improve them.

We would be happy to discuss your issues further with you if you wish. Please let us know.

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

9 years ago

Datum nákupu: 09/06/2016

Co říká Trusted Customer o FPS Group:

Great communication and payment processing!

Customer Services

FPS Group

9 years ago

Hi Julia,

Thank you for leaving us your excellent feedback – we really appreciate it!

Have a great day, FPS Group

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

9 years ago

Datum nákupu: 17/06/2016

Issues

3 weeks of pay issues, late payments... I have to contact to be informed, no information given to me, no payslip for one week

Customer Services

FPS Group

9 years ago

Dear Yasir,

Thank you for your comments. We are sorry to hear that you have been experiencing these unusual issues with our service. We will do our best to put this right for you!

We will have someone from our client support team contact you shortly in order to investigate the issues you have experienced and to help address your concerns.

Please do let us know if you require further help with anything else.

All the best, FPS Group

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Bournemouth

9 years ago

Datum nákupu: 17/06/2016

Co říká Trusted Customer o FPS Group:

Courtesy calls from representatives, very little trouble getting paid once everything was set up. All in all, great service.

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O FPS Group

With over 20 year's experience, FPS Group is the temporary work sectors most trusted and reliable employment solutions provider. We offer a range of fully compliant services, providing flexibility to meet your personal circumstances and requirements. We work with contractors across a very diverse spectrum of industries including health, construction, IT, education and many more. We are therefore perfectly positioned to assist with providing an employment solution suitably geared to your career.

Přečíst vše

0800 634 4848

FPS Group Administration Centre, Ramsey,, Isle of Man, IM8 1GB, Isle of Man

Proč věřit recenzím Feefo?