Unfortunately the return trip on 21/2 was a bad experience - from problems with check in at Tenerife South through to our diversion to Rennes and eventual arrival in Jersey - with no luggage which...
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Fly Direct
FlyDirect
10 years ago
Thank you for your comments and we're sorry for the disruption to your return journey. As you'll know, Tenerife South Airport had problems with their systems which meant a slow check-in.
We are liaising with the airline about their decision to divert to Rennes and unload the bags although ensuring a safe landing at Jersey airport was paramount.
Apologies for the delay in your arrival and also that of your luggage, I hope you have now received all your items.
If I can help any further please do not hesitate to contact me.
Kind regards,
Lydia Smith
Manager - Channel Islands Outbound
The waitresses on the way out were dreadfully slow (took 2 hours to do the plane), but the staff on the way back to Jersey were excellent. Shame only 1 loo at the back of the plane - difficult to...
I booked our February midtermbreak in October. I would have lived if a twin room with had been secured or at least checked if available.
Flight home was redirected to Rennes. The information was...
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Recenze produktu
Datum nákupu: 29/10/2015
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Delayed outbound . Check in at Tenerife took an hour and 30mins.
Recenze produktu
Datum nákupu: 09/09/2015
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Absolutely no problems, cabin crew very friendly and efficient.
The direct flight was great and the airline good but with very little on board refreshment service. The had ran out of most things on our outbound flight.
I think you should operate a flight once a week to Malaga via Palma, there are many Jersey residents who have holiday homes on Majorca and the Costa Del Sol.
Signed John Lord.
Good process in booking. Was not impressed with the checking in process. We booked as a group of 5 but we're split up, this was repeated by several families. Why don't the seats get allocated...
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.