Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Mr K Boleat

Ověřeno Feefo

Jersey

4 years ago

Co říká Mr K Boleat o FlyDirect:

Will fly with you again.

On time both ways, friendly staff.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review! We're delighted to hear that you're happy with the service provided and that we'll be assisting you again in the future.

Datum nákupu: 06/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Good flights all on time

Well organised company

Nuria Arocas

FlyDirect

4 years ago

Thank you for you 5-star review, this is what we love to hear! Thank you for highlighting it, we aim to make our client's life easy. We can't wait to assist you in your next holiday.

Datum nákupu: 06/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Hotel transfer problems

The flight and hotel were fine, however I think the Gran Costa, Adeje is more a 4 star than a 5*. We had a problem with the transfers to hotel and back again. In your paperwork you said to meet the...

Přečíst další

Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. I'm sorry to hear about the issues with your transfer. Our transfers are provided by Destination Services, who are a section of TUI. We are trying to establish with them why your details were not on their list as they should have been. On return transfer details should have been communicated to you via the hotel, and our office are also able to provide them. We are sorry that this information didn't reach you. If you have a receipt for your taxi transfer please forward it to us and we will arrange a refund. We hope that this did not detract from an otherwise pleasant holiday.

Důvěryhodný zákazník

4 years ago

Thanks for your reply, there is a problem with the transfers so hopefully you can resolve for future customers. We didn’t get a taxi receipt which is fine. I have changed rating to a 4*. Thanks

Recenze produktu

Datum nákupu: 06/03/2022

Mrs G Queripel

Ověřeno Feefo

St Lawrence

4 years ago

Co říká Mrs G Queripel o FlyDirect:

Great service

Going direct was as easy as could be. Brill flight and service

Nuria Arocas

FlyDirect

4 years ago

Mrs Queripel, thank you so much for your review. We really appreciate you found our services helpful and easy, specially, at this time in this world. Please let us know what we can do for you in your next adventure :)

Recenze produktu

Datum nákupu: 06/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Excellent service

Excellent!

Nuria Arocas

FlyDirect

4 years ago

Thank you for the 5-star review! At Fly Direct we always try our best to make our clients happy and their lives a little bit easier. Looking forward to hearing about your next holiday!

Datum nákupu: 06/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Great hotel and private transfer represents much better value for money than hours spent on a coach. Well put together products. Good flight times. Airline and aircraft ok - not to the standard of BA...

Přečíst další

Nuria Arocas

FlyDirect

4 years ago

Thank you for taking the tine to review your experience with Fly Direct. We're so glad to hear that you enjoyed your holiday and found our services helpful. It's always great when we can help guests make the most of their time away. We hope to assist you again in future adventures!

Recenze produktu

Datum nákupu: 27/02/2022

Mr V Etherington

Ověřeno Feefo

Guernsey

4 years ago

Co říká Mr V Etherington o FlyDirect:

Jump on the wagon, this is good!

I have already recommended your service to others but, of course, would prefer to have direct flights to Tenerife from Guernsey!

Nuria Arocas

FlyDirect

4 years ago

Thank you for your kind words and recommending us to others. Flying direct from Guernsey to Tenerife is a possibility that we may consider in the future. For now, we offer direct flights from Guernsey to Majorca throughout the Summer.

Datum nákupu: 27/02/2022

Mr W Jones

Ověřeno Feefo

Jersey

4 years ago

Co říká Mr W Jones o FlyDirect:

Everything was as we had hoped. Flights expensive but convenient versus going via UK.

Nuria Arocas

FlyDirect

4 years ago

Thanks for your review. In post-pandemic times, we think that travelling hassle-free is priceless. We're glad that your holidays went smoothly.

Recenze produktu

Datum nákupu: 27/02/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

The flights were on time, clean and it saved us a huge amount of time by not having to transit through the UK

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review. We couldn't agree more with you, avoiding the stress of changing airports is a real advantage.

Datum nákupu: 27/02/2022

Mrs L Wilkinson

Ověřeno Feefo

4 years ago

Co říká Mrs L Wilkinson o FlyDirect:

Excellent service

Excellent all went well perfect and thoroughly enjoyed by all

Nuria Arocas

FlyDirect

4 years ago

Like it should be! We love when our clients are happy and say beautiful things about us and their holidays!

Recenze produktu

Datum nákupu: 27/02/2022

Neobdržel/a jste pozvánku k recenzi?

Zobrazit všechna média (169)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

GF Gran Costa AdejeVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuThe hotel is not a 5* however it was clean everywhere and the staff were friendly and helpful.

Sol TenerifeVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuGreat hotel and fab staff but very noisy at night from nearby clubs

Melia Jardines del TVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuGreat hotel, staff excellent.

BAHIA DEL DUQUEVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuVery good but difficult to book restaurant meals. Excellent facilities.

H10 Las PalmerasVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuA well run hotel and was our fifth visit to them a lovely family holiday with lots to do for the children being entertained

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?