Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Return flight too early!!

I have used their services several times & the direct flights are invaluable with a good choice of hotels & reasonable board options. I do find it is now cheaper to use independent transport once at...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for taking your time in reviewing us. We're already looking into better times for next programs. Otherwise, we're happy you had a great time in Tenerife :)

Recenze produktu

Datum nákupu: 03/04/2022

Mr N Carre

Ověřeno Feefo

Jersey

4 years ago

Co říká Mr N Carre o FlyDirect:

We both required assistance which they sorted out no problem.The check in was so easy & the staff were excellent. Thank you for a brilliant holiday.

Recenze produktu

Datum nákupu: 03/04/2022

Mr T Morley

Ověřeno Feefo

4 years ago

Co říká Mr T Morley o FlyDirect:

Perfect from start to finish

The whole experience from start to finish was perfect, both flights early, transfers smooth and hotel great. No complaints, a great week in Tenerife! :)

Nuria Arocas

FlyDirect

4 years ago

Thank you for taking the time to review us. We're so happy your holiday went smoothly and you enjoyed from start to finish your stay in Tenerife. Looking forward to helping you again in the near future!

Recenze produktu

Datum nákupu: 03/04/2022

Mr R Sinnett

Ověřeno Feefo

Jersey

4 years ago

Co říká Mr R Sinnett o FlyDirect:

Very efficient organisation.

Very efficient organisation - all went smoothly. My only suggestion for improvement is for better in-flight catering during what was a 4-hour flight.

Nuria Arocas

FlyDirect

4 years ago

Thank you so much for the 5-star review :) We take note of your suggestions to improve our services. We're glad you found FlyDirect useful and helpful. We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Recenze produktu

Datum nákupu: 27/03/2022

Mr R Bowden

Ověřeno Feefo

Jersey CI

4 years ago

Co říká Mr R Bowden o FlyDirect:

This is the first time we have used Fly Direct, we found it all very straight forward, and would look to use them again, especially if it meant going to a warm place in the early part of the year!

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the lovely review :) Happy customers, happy team! We couldn't agree more, it is worth paying a little bit more for the convenience to travel hassle-free direct to your destination. We're happy you found FlyDirect useful and helpful :) We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Recenze produktu

Nuria Arocas

FlyDirect

4 years ago

Than you for the lovely review :) Happy customers, happy team! We couldn't agree more, it is worth paying a little bit more for the convenience to travel hassle-free direct to your destination. We're happy you found FlyDirect useful and helpful :) We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Datum nákupu: 20/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Happy Customer

FlyDirect are always helpful and professional, even when there are problems. The flight was on time and very comfortable... can't ask for anything else really.

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the 5-star review :) We love when clients say beautiful things about us! We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Recenze produktu

Datum nákupu: 27/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

A few critiques but generally good

A bit of delay on way out which should have been announced by ground crew as we were all waiting in lounge. Had to pay for inflight drink/food, originally we didn’t but airline changed. It would be...

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Recenze produktu

Datum nákupu: 27/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

More direct flights please!

We were flight only. On the way out there was a delay once in the waiting room. It would have been good if the ground staff had kept us informed. I thought that when we booked the inflight...

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Nuria Arocas

FlyDirect

4 years ago

Thank your for your feedback. We're looking into to new destinations :)

Recenze produktu

Datum nákupu: 27/03/2022

Mr R Tanguy

Ověřeno Feefo

4 years ago

Co říká Mr R Tanguy o FlyDirect:

Appalling hotel. Sol Tenerife.

The Sol Tenerife is an absolutely appalling hotel. We didn’t get any sleep during the 7 night stay. It was full of very drunk holidaymakers 24/7. On a our last night I asked very politely 4 Scottish...

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Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. We are sorry that you didn't enjoy your stay at Sol Tenerife. We describe the hotel as being in the heart of Las Americas which is the busiest and liveliest part of South Tenerife. It's regrettable that you didn't contact us during your stay as we'd have been happy to arrange an alternative. The number for our local representative is supplied in pre-departure information, or we could have put you in touch directly. Should you decide to travel with us in the future please feel free to contact our team prior to booking, and we will be able to suggest accommodation to better suit your requirements.

Recenze produktu

Datum nákupu: 27/03/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

All on time and friendly staff 👍

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review :) We're glad you had a lovely holiday!

Datum nákupu: 27/03/2022

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

La SiestaVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGreat location, close to shops/bus stops/taxis & bars. Staff were very helpful/friendly (especially compared to other Tenerife hotels in the Alexandre chain!) The bar/lounge areas were very modern...Přečíst další

H10 Gran TinerfeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuVery welcoming. Clean and comfortable. Staff were very helpful. Good location.

GF Fa�abeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGreat hotel, spotlessly clean and great staff. Loved the adults only section on the roof.

Vincci La PlantacionVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuA highly-successful stay, with no suggestions for improvement apart from a recommendation for a daily provision of bottled water.

TENERIFEVíce recenzí pro tento výrobek (391)Prohlédnout si stránku výrobkuNice place to soak up some sun.

TENERIFEVíce recenzí pro tento výrobek (391)Prohlédnout si stránku výrobkuQuite expensive but better than going through England. More directs please.

TENERIFEVíce recenzí pro tento výrobek (391)Prohlédnout si stránku výrobkuMore expensive than I would like but prefer direct flights

Sol TenerifeVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuAs previous comment. Appalling hotel.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?