Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Efficient,helpful and friendly service. Good choice of hotel.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review! This is what we love to hear :)

Recenze produktu

Datum nákupu: 17/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Too many people flights, massive queues, not enough check-ins to cope.

Smartwings flights too cramped and very uncomfortable. Long queues at airports.

Nuria Arocas

FlyDirect

4 years ago

Thank you for you honest review. We're sorry to hear that our direct services to Tenerife didn't live up to your expectations.

Recenze produktu

Datum nákupu: 17/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Excellent service. Ease of travel from Guernsey via Jersey. Would be good to receive the itinerary a little earlier than 3 days before departure.

Nuria Arocas

FlyDirect

4 years ago

Thank your 5-star review! It's great to travel hassle-free and direct to the holiday destination. When you book your holiday you can see the flight times straight away, the email we send 3 days prior to departure provides clients with the same information they already have :) We hope you had a great time in Tenerife.

Recenze produktu

Datum nákupu: 10/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Overall an excellent service.

I would have given a five star but there are a couple of things that could perhaps be improved. The first is that email communications do not come from one consistent email address and whilst it was...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for taking the time in reviewing us. Perfection doesn't exist Mr. Le Couilliard :P We always advise our clients to check the check the spam emails folder as this is something that may happen. Regarding to the private transfer, unfortunately that's the way it works. On a positive note, we're glad you find our customer service attentive and helpful :)

Recenze produktu

Datum nákupu: 10/04/2022

Mr P Hermitage

Ověřeno Feefo

Jersey

4 years ago

Co říká Mr P Hermitage o FlyDirect:

Everything was as expected

The website was easy to navigate and confirmations / final instructions were received in line with stated timescales Hotel as described and flights were on time

Nuria Arocas

FlyDirect

4 years ago

Big thank you for the 5-star review Mr. Hermitage :) We're happy you find Fly Direct useful and helpful. We look forward to hearing about your next adventure and, indeed, assist you.

Recenze produktu

Datum nákupu: 10/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Both direct flights to Tenerife were exelentfrom start to finish and would not hesitate to book anymore..

Datum nákupu: 10/04/2022

Mr M De bourcier

Ověřeno Feefo

St. Helier, Jersey

4 years ago

Co říká Mr M De bourcier o FlyDirect:

Yes direct is good. Unfortunately return to jersey not so good. We had to sit and wait on aircraft after landing as immigration officers were not ready to process us. Then we had a further wait for...

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Nuria Arocas

FlyDirect

4 years ago

Thank you for you review Mr. De Bourcier. We're happy your holiday unfolded smoothly and you had a wonderful time in Tenerife. We couldn't agree more with you, flying direct is priceless and comfortable. Regarding to Jersey Airport, we totally understand and share your frustration, however it is out of our control. Hopefully it won't happen again!

Recenze produktu

Datum nákupu: 10/04/2022

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Good experience

Efficient, smooth holiday. Hotel of our choice for a second visit

Nuria Arocas

FlyDirect

4 years ago

Thank you for your kind words. We're glad to hear you enjoyed your holidays and you're satisfied with the services provided by FlyDiret Holidays.

Recenze produktu

Datum nákupu: 10/04/2022

Mr M Saunders

Ověřeno Feefo

Jersey

4 years ago

Co říká Mr M Saunders o FlyDirect:

Very helpful & the usual courtesy. I will continue to use them.

Recenze produktu

Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. We're sorry to hear that you were disappointed with the apartment facilities. It is common in Spanish apartments to offer a 'kitchenette' to prepare snacks and light meals rather than a full kitchen. For future holidays if you'd prefer a full kitchen please do get in touch and we can try and source the right property for you. We hope that this didn't detract for an otherwise pleasant holiday.

Datum nákupu: 10/04/2022

Mr D Hamilton

Ověřeno Feefo

4 years ago

Co říká Mr D Hamilton o FlyDirect:

Absolutely no issues to report. Flights were on time, staff before flying were extremley helpful. Would certainly use again.

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the 5-star review :) We're glad you found FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hear about your next adventure!

Recenze produktu

Datum nákupu: 10/04/2022

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

Spring Arona GranVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuGood value. The hotel exceeded expectations.

Adrian Hoteles JardiVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuWould not travel own direct flight again unless different airline.

Iberostar Grand El MVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku5 star hotel with excellent location, great swimming pool and adults only. Excellent food and service.

H10 las PalmerasVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuHotel operated a booking system for meals which for a 4 star hotel was a little strange A good location and the food was good

TENERIFEVíce recenzí pro tento výrobek (391)Prohlédnout si stránku výrobkuExcelent hotel all round. Excelent flight. Pity about Jersey Airport

Colon GuanahaniVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuFriendly, helpful staff always with a smile

TENERIFEVíce recenzí pro tento výrobek (391)Prohlédnout si stránku výrobkuIts great. Had a brilliant three week holiday.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?