Great service , only problem is the late arrival and very early return flights you essentially loose a day of your holiday.
Gina
FlyDirect
6 months ago
Thank you for your review, we are glad to hear that you enjoyed the service from FlyDirect! We will take your comments onboard with regards to our flight times and if we can change this in the future we will. Look forward to seeing you on your next adventure!
I had to change my booking due to medical reasons. The representative was extremely helpful and made every effort to resolve our request.
Gina
FlyDirect
7 months ago
Thank you for your review, we are glad to hear that the team could assist with the changes to your booking and you enjoyed your FlyDirect holiday. We hope to see you on an future trip soon.
Always good - easy to book online.
Although flights often leave late - generally they make up the time - although not on our flight to Tenerife on 1st Nov
Gina
FlyDirect
7 months ago
Thank you for your feedback we are happy to hear that you enjoyed your FlyDirect experience and that you choose to travel with us. We are sorry that you experienced a small 30 minute delay in your outbound journey, this was due to the delay of the northbound aircraft and the time it took to load/unload in Jersey.
Thank you for your kind words, it is great to hear from clients that they are enjoying the FlyDirect service along with our trusted airline partners at Smartwings, we look forward to welcoming you back onboard on your next trip.
Datum nákupu: 08/11/2025
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
7 months ago
Not Fly Directs problem but one hour and thirty five minutes taking off from Jersey, the pilot said there was a problem with air traffic control delay. Delay being picked up at airport TUI transfer!
Gina
FlyDirect
7 months ago
Thank you for your review, we are sorry that you experienced a delay on your outbound journey, as you have mentioned this was due to ATC restrictions in France and Spain, and was outside of the airlines control. I will email your feedback onto our ground handling partners at TUI regarding the transfers, as they should of been aware of the incoming flight delay. We look forward to welcoming you back on-board your next FlyDirect holiday in February!
Easy to deal with, prompt and efficient. Web site is clear and shows options available.
Gina
FlyDirect
7 months ago
What a wonderful review, we look forward to welcoming you on your next FlyDirect adventure!
Recenze produktu
Datum nákupu: 08/11/2025
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
7 months ago
All ok
Recenze produktu
Gina
FlyDirect
7 months ago
Thank you for your feedback, I am sorry to hear that at the time of your booking half-board wasn't an option to book for your hotel choice. We hope that you choose to travel with FlyDirect on another occasion and we will do our best to find you a hotel option which has half-board bookable for your trip.
Thank you for sending us in your feedback, we will pass on relevant comments to our hotel partners in Tenerife and we can only apologise for the delays you encountered on both legs of your journey.
The outbound delay was due to Air Traffic Control restrictions, and the return flight was briefly held on the runway while a minor technical issue was checked to ensure everyone’s safety. Unfortunately, both delays were outside the airline’s control, but we completely understand how frustrating it must have been.
We do hope that despite the delays you would choose to travel with us at FlyDirect on a future occasion.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.