Paid for a delivery, wrong flowers turned up with someone else's message for their anniversary. then was told that they were the flowers which I ordered, so it's now my fault that they got the...
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Katy McGowan
Flowers Same Day
4 months ago
Hello Philip.
I am very sorry to hear this, I have spoken with the florist, the wrong flowers were delivered, but within 10 minutes the flowers were collected, and re delivered.
I am very sorry for any inconvenience caused.
Kind Regards
Katy
Flowers have not been delivered and tracking claims that they are waiting for confirmation from the driver. I have had no other communication from Flowers Same Day and am very disappointed and angry.
Katy McGowan
Flowers Same Day
4 months ago
Hello.
I am very sorry to hear this, I can confirm your order has been delivered and accepted at the delivery address.
Delivered status at28-FEB-2025 16:09:36
Thank you.
Kind Regards
Katy
Důvěryhodný zákazník
4 months ago
Thank you for your response. It turns out the flowers were delivered on time and I am told they are beautiful. However, the tracking system led me to believe that there had been no confirmation of delivery. As there was no contact from Flowers Same Day to confirm un/successful delivery attempt I was understandably annoyed. I am giving four stars rather than five because of the problem with the tracking.
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.