Flight Compensation již není aktivním zákazníkem Feefo
Zobrazení všech 1,430 recenzí
Důvěryhodný zákazník
9 years ago
Datum nákupu: 08/10/2015
Would deal direct with airline instead next time due to the cost
Expensive service
Customer Services
Flight Compensation
9 years ago
We're sorry to read that you felt our costs were too high.
We'd like to confirm that we never charge the client more than the fixed fees of 27% of the compensation and a €25 admin fee per passenger as set out in our terms and conditions, which each claimant has to sign before we can proceed.
It also may be worth mentioning that there are other legal costs and expenses associated with issuing court proceedings that we recover direct from the airline, and are not part of the EU261 compensation that we recover for you. We detail all compensation we receive to be 100% transparent and are sure to provide an explanation about the costs claimed in addition to your compensation amount.
I do hope this helps to explain a little more about our costing and addresses the issue that you have raised.
Kind Regards,
Jack.
The service was good and quick, however the handling fee was more than anticipated.
The service was good and quick, however the handling fee related to my claim was more than I anticipated. I raised this complaint with the Flight Compensation team, however when I asked them to...
The simple, stress-free way to make your flight compensation claim: As part of the UK’s leading delayed flight claim specialist lawyers, passengers can benefit from the strength of our combined skills and experience to recover compensation even if the airlines have previously refused to pay or ignored them
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The simple, stress-free way to make your flight compensation claim: As part of the UK’s leading delayed flight claim specialist lawyers, passengers can benefit from the strength of our combined skills and experience to recover compensation even if the airlines have previously refused to pay or ignored them
