It took a month to reply to a query, conveniently had to issue court proceedings which meant more commission even though they had previously won a case from the same flight. 14 months all in all, wou...
Přečíst vše
Datum nákupu: 28/01/2020
Georgina
Flight Compensation
4 years ago
Thank you for taking the time to leave us a review via FEEFO.Firstly, we would like to apologise that you feel this way, as our ultimate aim is to make sure all of our clients are satisfied with our service.We invited the Airline to settle pre-litigation with your claim on the 15th August 2019. Upon the Airlines response which was rejecting our invitation to settle outside of Court proceedings due to crew sickness, we then pursued your claim by issuing Court Proceedings, this with your best interests intended to get your rightfully owed compensation.There are 2 options following an airlines denial, either to close your claim meaning you receive no compensation or to issue court proceedings in order to recover your compensation. As the leading law firm in the UK dealing with flight delays we have to take airlines to court to hold them accountable and recover the maximum amount of compensation for our clients. Following on from us issuing Court Proceeding’s, we were pleased to have settled the claim for you. Your claim was settled within 6 months, we note that we received your claim on the 12th August 2019 and the payment then left our office on the 28th January 2020.Should you require anything else, please do not hesitate to get in touch with us.
UN
4 years ago
Just like to add you got more money from the claim than I did
Whilst I would like to say thank you, what’s the point in supplying bank details and then receiving a cheque,
Datum nákupu: 06/01/2020
Georgina
Flight Compensation
4 years ago
Thank you for leaving a review.Whilst we make all attempts to have our client’s funds in their account as promptly as possible, we must also be protective of clients security and data interests. Our banking information request forms state that “the bank details to be supplied must relate to the person this letter is addressed to” unless the necessary authority is provided. We received the same bank details for all passengers on your claim. And, in the absence of authority, we sent cheques out in the post to avoid security breaches – as well as to have your funds with you as soon as possible. We regret that you were not happy with this but we are pleased that after extensive litigation, we managed to achieve the result that we did for you. We trust this response is satisfactory. If you have any further queries, please do not hesitate to contact us.
Thanks to Flight Compensation we received our compensation
We provided the information and they got on with the job. This was the same info we had given to Tui and they had refused our claim despite the law being on our side. Tui have now settled our cla...
The simple, stress-free way to make your flight compensation claim: As part of the UK’s leading delayed flight claim specialist lawyers, passengers can benefit from the strength of our combined skills and experience to recover compensation even if the airlines have previously refused to pay or ignored them
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The simple, stress-free way to make your flight compensation claim: As part of the UK’s leading delayed flight claim specialist lawyers, passengers can benefit from the strength of our combined skills and experience to recover compensation even if the airlines have previously refused to pay or ignored them
