Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ExoticDirect

Zobrazení všech 1,994 recenzí

Mrs Tracy Rule

Ověřeno Feefo

4 years ago

Co říká Mrs Tracy Rule o ExoticDirect:

Rule

I was so very grateful for the sensitivity they showed when my guinea pig died. The card and Forget Me Not seeds were a lovely thought.

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 4*s!We are very grateful to hear that you enjoyed our little gift and thank you for your years of loyalty.Kind regardsThe Exotic Direct Team

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

So easy to set the policy up email with all the details was really quickly sent all in all good price

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to set your policy up rather quickly and also that you are satisfied with our prices.Kind regardsThe Exotic Direct Team

Mr Bradley Jefferies

Ověřeno Feefo

4 years ago

Co říká Mr Bradley Jefferies o ExoticDirect:

Helpful

They helped and was very helpful and quick to answer the phone.

Imane

ExoticDirect

4 years ago

Hello Bradley,Thank you for rating us 5*s!We are very happy to hear that you find our services swift and helpful.Kind regardsThe Exotic Direct Team

Mr Michael Weston

Ověřeno Feefo

4 years ago

Co říká Mr Michael Weston o ExoticDirect:

After recently adopting 2 parrots i decided to take out insurance for them incase they required vet treatment in the future, i was expecting a lengthy application and an expensive policy, neither...

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Imane

ExoticDirect

4 years ago

Hello Michael,Thank you for rating us 5*s!We are very pleased to hear that you are recommending us.We try to offer the best service and product at the best price point.Kind regardsThe Exotic Direct Team

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Reasonably simple process to put in a claim. Unfortunately my health issues made it a slow process getting the paperwork done. But all in all pretty good.

Mia

ExoticDirect

4 years ago

Good Morning,We are happy we were able to help with your claim, thank you for taking the time to review!Kind regards, The Exotic Direct team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Good product

Good product, as promised

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are happy to hear that you are satisfied with our product.Kind regardsThe Exotic Direct Team

Mr Adrian Wicks

Ověřeno Feefo

Norwich

4 years ago

Co říká Mr Adrian Wicks o ExoticDirect:

Efficient processing of my claim.

The whole process was worry free. There was no argument and it was quick. I even had a phonecall where a member of Exotic Direct staff put me at my ease.

Gabriella

ExoticDirect

4 years ago

Good morning Adrian, Please accept our sincere condolences. Thank you for taking the time to leave a review. We are so pleased to hear you found our claim process efficient and that we were able to put you at ease. All the best and have a lovely weekend, The Exotic Direct Claims Team.

Miss Meghana Pathak

Ověřeno Feefo

4 years ago

Co říká Miss Meghana Pathak o ExoticDirect:

Great service

Imane

ExoticDirect

4 years ago

Hello Meghana,Thank you for rating us 5*s!It's always good to hear that you received great customer service from our team.Kind regardsThe Exotic Direct Team

Mrs Marie Barclay

Ověřeno Feefo

4 years ago

Co říká Mrs Marie Barclay o ExoticDirect:

Great service

Your call handler was great and helped me get what o needed sorted out

Imane

ExoticDirect

4 years ago

Hello Marie,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the help you needed from our customer service advisor.Kind regardsThe Exotic Direct Team

Miss Annabel Barker

Ověřeno Feefo

4 years ago

Co říká Miss Annabel Barker o ExoticDirect:

Always helpful and give advice

Fantastic service

Imane

ExoticDirect

4 years ago

Hello Annabel,Thank you for rating us 5*s!We are happy to hear that you received fantastic customer service from our team.Kind regardsThe Exotic Direct Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?