Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ExoticDirect

Zobrazení všech 1,994 recenzí

Mr Mark Sale

Ověřeno Feefo

Olney, Buckinghamshire.

4 years ago

Co říká Mr Mark Sale o ExoticDirect:

Very helpful and quick to renew my policy.

Imane

ExoticDirect

4 years ago

Hello Mark,Thank you for rating us 5*s!We are happy to hear that the renewal process was hassle free.Kind regardsThe Exotic Direct Team

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Nahraná média

Zobrazit všechna média (1)

I wouldn't use any other pet insurer. I have had to make two claims and it was straight forward and an easy process. Thank you!

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!The picture is the best part of your feedback :) your rabbit looks so cute :).Thank you for taking the time to review us, we are very happy that this little bunny is back in shape.Please let us know if you need any assistance in the future.Kind regardsThe Exotic Direct Team

Mrs Angela Brown

Ověřeno Feefo

4 years ago

Co říká Mrs Angela Brown o ExoticDirect:

Thats the tortoise covered!

All ok so far! Just taken the policy so hopefully it will not disappoint

Imane

ExoticDirect

4 years ago

Hello Mrs Angela,Thank you for rating us 5*s!We are very grateful to hear that you have decided to insure your pet tortoise with us.Please let us know if you need any assistance with your policy in the future.Kind regardsThe Exotic Direct Team

Ms Tracey Howitt

Ověřeno Feefo

4 years ago

Co říká Ms Tracey Howitt o ExoticDirect:

You are perfect. Can't say anything other

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 5*s!We are very happy to hear that you are satisfied with our customer service.Kind regardsThe Exotic Direct Team

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Good service and we opted for an automatic renewal. Thank you

Good friendly service and very pleasant to deal with

Imane

ExoticDirect

4 years ago

Hello ,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your experience with us.Kind regardsThe Exotic Direct Team

Miss Tracy Hajiyianni

Ověřeno Feefo

4 years ago

Nahraná média

Zobrazit všechna média (1)

Co říká Miss Tracy Hajiyianni o ExoticDirect:

Exceptional Insurers

Feel very reassured having my birds insured with you. Your call handlers are helpful and supportive. Your claim process when needed has been prompt and remarkably this year my monthly payments have...

Přečíst další

Mia

ExoticDirect

4 years ago

Good morning Tracy, We are so happy to have been able to help with your gorgeous birds! Thank you for the lovely picture and for taking the time to review! Kind regards, the Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Always amazing service

Always amazing service with my 3 Ferrets, always paid in good time and friendly staff

Mia

ExoticDirect

4 years ago

Good morning, We are so happy to hear we have been able to help with your ferrets, thank you so much for taking the time to review! Kind regards, the Exotic Direct Team.

Miss Charlotte Potter

Ověřeno Feefo

Essex

4 years ago

Nahraná média

Zobrazit všechna média (1)

Co říká Miss Charlotte Potter o ExoticDirect:

Great

Not used them yet, and hope we don't have to but great piece of mind. Everything was very quick and arranged my payment date for next month

Mia

ExoticDirect

4 years ago

Good morning Charlotte, We are happy to be able to offer you some peace a of mind, thank you so much for taking the time to review! Kind regards, The Exotic Direct team.

Mr Phil Manning

Ověřeno Feefo

4 years ago

Co říká Mr Phil Manning o ExoticDirect:

Great service

Great service glad I have pet insurance with you, settled quickly

Mia

ExoticDirect

4 years ago

Good morning, We are happy to hear you have been able to join us and are happy with our service. Thank you so much for taking the time to review! Kind regards, The Exotic Direct Team.

Mrs Christine Nichols

Ověřeno Feefo

4 years ago

Co říká Mrs Christine Nichols o ExoticDirect:

Happy with my service

Spoke to a lady about pet insurance she was very helpful answered all my questions so was happy to go ahead with the policy and said i could call if i had ant more questions

Mia

ExoticDirect

4 years ago

Good morning Christine, We are so happy to hear we were able to resolve your questions and that you have been able to join us, thank you so much for taking the time to review! Kind regards the Exotic Direct team.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?