Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ExoticDirect

Zobrazení všech 1,994 recenzí

Mr Simon Toothill

Ověřeno Feefo

4 years ago

Co říká Mr Simon Toothill o ExoticDirect:

Simple, speedy and stress free in a time where you just need help

In a time of stress and worry, it was really simple to claim and the vets even handled all the paperwork directly

Mia

ExoticDirect

4 years ago

Good afternoon Simon, We're so happy you found the process of making a claim easy to complete, thank you for taking the time to review! Kind regards, the Exotic Direct policy.

Mrs Vanessa Witcher

Ověřeno Feefo

4 years ago

Co říká Mrs Vanessa Witcher o ExoticDirect:

Great service

Great job with the claim, fast and friendly service. I would highly recommended to all exotic pet owners! Thanks

Mia

ExoticDirect

4 years ago

Good afternoon Vanessa, We are so happy to have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Would highly recommend very easy & straight forward 10 mins on line having a look got quote for cover

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear you found the quote process quick to follow, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Miss Jane Brown

Ověřeno Feefo

4 years ago

Co říká Miss Jane Brown o ExoticDirect:

First Class Service

Always professional, polite and helpful. Very competitive prices. Benn with this company for years dvd can’t fault them. Highly recommend.

Mia

ExoticDirect

4 years ago

Good afternoon Jane, We are happy to hear we have been able to be of service to you over the years, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Happy customer

Ease of claim made a stressful and upsetting time a little easier. Emily in claims was extremely helpful and easy to talk to, even when I burst into tears on the call. Thank you.

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear we have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Mr Cameron Ridley

Ověřeno Feefo

4 years ago

Co říká Mr Cameron Ridley o ExoticDirect:

Easy didn’t have to sign anything and I got an email to say my parrots pet insurance has been renewed.

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear you found the sign up process easy, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

Ověřeno Feefo

4 years ago

Co říká Mrs Andrea Bloodworth o ExoticDirect:

Very easy to get cover sorted dont know much else at this point , but have heard good reports , Hence why i chose to go with Exotic direct

Mia

ExoticDirect

4 years ago

Good afternoon Andrea, We are happy you found the signup process easy to follow, thank you so much for taking the time to leave a review. Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

4 years ago

I v just edited it as i only gave 4 stars , but meant to be 5

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Very good practice

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear we have been able to offer you a good service, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Miss Bryonie Oates

Ověřeno Feefo

4 years ago

Co říká Miss Bryonie Oates o ExoticDirect:

Very easy to set up. Peace of mind knowing my tortoise has insurance 🐢

Mia

ExoticDirect

4 years ago

Good afternoon Bryonie, We are happy to hear we have offered some peace of mind for you and your tortoise, thank you so much for taking the time to leave a review! Kind regards, the Exotic Direct team.

Ms Fiona Ross

Ověřeno Feefo

4 years ago

Co říká Ms Fiona Ross o ExoticDirect:

Inane was so helpful, everything sorted & very thorough

Easy to deal with, very professional

Mia

ExoticDirect

4 years ago

Good afternoon Fiona, We are so happy Imane was able to help with your queries, thank you so much for taking the time to review! Kind regards, the Exotic Direct team.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?