Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ExoticDirect

Zobrazení všech 1,994 recenzí

Mr Andy Rann

Ověřeno Feefo

Porton Wiltshire

4 years ago

Nahraná média

Zobrazit všechna média (1)

Co říká Mr Andy Rann o ExoticDirect:

Straight forward and no hassle

Straight forward, easy to deal with and reassuring

Mia

ExoticDirect

4 years ago

Good morning Andy, We're so pleased you found the process easy to follow, thank you for the gorgeous photo and taking the time to review! Kind regards, The Exotic Direct Team.

Mr & Mrs Davis

Ověřeno Feefo

4 years ago

Co říká Mr & Mrs Davis o ExoticDirect:

A lovely young helpful girl

Had a very pleasant young girl her first day a real asset to exotic pets

Mia

ExoticDirect

4 years ago

Good morning, We are so happy one of our new team members was able to assist you, thank you so much for taking the time to review. Kind regards, The Exotic Direct Team.

Sandra Brandes

Ověřeno Feefo

London

4 years ago

Co říká Sandra Brandes o ExoticDirect:

Will look at another policy for other CAG

Good insurance cover for our CAG

Mia

ExoticDirect

4 years ago

Good morning Sandra, We are so happy to have been able to offer cover for you. Thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Very good service

I found the person on the phone was to the put and explained all details very well. The price is affordable and well worth it.

Mia

ExoticDirect

4 years ago

Good morning, We are pleased to have been able to help, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Really helpful on the phone

Very good easy to do on the phone

Mia

ExoticDirect

4 years ago

Good morning, We are happy to have been able to help over the phone, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Ms Diane Harcourt

Ověřeno Feefo

4 years ago

Co říká Ms Diane Harcourt o ExoticDirect:

Thank goodness I have never had to use your service. But I won't stop it as my tortoise might need treatment one day and I feel if I stopped the insurance, something would go wrong and I wouldn't...

Přečíst další

Mia

ExoticDirect

4 years ago

Good morning Diane, We are so pleased to be able to offer cover for your tortoise, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mark Bichard

Ověřeno Feefo

Portsmouth

4 years ago

Co říká Mark Bichard o ExoticDirect:

Brilliant customer service!

I can’t fault the service and I would certainly recommend friends & family

Mia

ExoticDirect

4 years ago

Good morning Mark, We are so happy to be of service, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Keely Hardwick

Ověřeno Feefo

Reading

4 years ago

Co říká Keely Hardwick o ExoticDirect:

Brilliant service

Absolutely excellent service and delivery was very prompt and professional

Mia

ExoticDirect

4 years ago

Good morning Keely, We are happy to have been of service, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mr Jagdeep Gill

Ověřeno Feefo

4 years ago

Co říká Mr Jagdeep Gill o ExoticDirect:

Where did my renewal go

Never got sent my renewal documents. Your website doesn't appear to give me access to them either (even my previous years ones).

Mia

ExoticDirect

4 years ago

Dear Jagdeep, Thank you for taking the time to leave this feedback. We’re very sorry to hear that you did not receive the renewal documents that you were expecting. After speaking to you on the telephone last week, I’m pleased that we were able to resolve the issue with your renewal documents and hope that you have now received the copies we sent you by email. Should you have any questions about your renewal, or anything else, please do call or send us an email and we’ll be very happy to help you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Mr Jagdeep Gill

4 years ago

After a few calls. I have my documents now. Thanks Exoticdirect

Miss Rebecca Hall

Ověřeno Feefo

4 years ago

Nahraná média

Zobrazit všechna média (2)

Co říká Miss Rebecca Hall o ExoticDirect:

They have help keep my parrot insurance

Mia

ExoticDirect

4 years ago

Good morning Rebecca, We are so happy to have you with us, thank you for the gorgeous photo and for taking the time to review! Kind regards, The Exotic Direct Team.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?