Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ExoticDirect

Zobrazení všech 1,994 recenzí

Mr Leslie Sandham

Ověřeno Feefo

4 years ago

Co říká Mr Leslie Sandham o ExoticDirect:

Recommended

Prompt no fuss service as always and excellent prices.

Kirsty

ExoticDirect

4 years ago

Good Morning Leslie, We are so pleased you're happy with the service we provide and that we are able to offer cover for your pet at an affordable price! Thank you so much for taking the time to leave us a positive review! Kind Regards, The Exotic Direct Team.

Miss Karen Mckie

Ověřeno Feefo

4 years ago

Co říká Miss Karen Mckie o ExoticDirect:

Extremely quick and easy renewal

Extremely easy to renew policy. I think insuring your pet is so sensible and cost effective.

Kirsty

ExoticDirect

4 years ago

Good Morning Karen, We are please to hear you find our renewals process satisfactory and our cover options cost effective, thank you so much for taking the time to leave us a 5* review! Kind Regards, The Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

East and helpful

Had support at the end of the phone as I had never claimed anything before so didn’t really know what I was doing. Really helpful team guided me through. Simple forms. Quick and easy. Really happy...

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Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to have been able to help with the claims process, we really appreciate you taking the time to review. Kind regards, The Exotic Direct Team.

Miss Rachael West

Ověřeno Feefo

Basingstoke

4 years ago

Co říká Miss Rachael West o ExoticDirect:

Quick & easy service

I insured my new baby bird online, I didn’t get the documents quickly as it was a bank holiday, so I called to make sure everything was ok, which it was. Whilst I was on the phone, I enquired about...

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Kirsty

ExoticDirect

4 years ago

Good Morning Rachael, We are so pleased to have been able to provide cover for your new baby bird and also provide a quote for your older bird, and that the service we provided was quick and easy for you! Thank you so much for taking the time to leave us a positive review! King Regards, The Exotic Direct Team.

Mrs Julie Smith

Ověřeno Feefo

4 years ago

Co říká Mrs Julie Smith o ExoticDirect:

The whole process of my claim was so easy to do,which when having extra stress of having an ill pet made things so much better.

Mia

ExoticDirect

4 years ago

Good afternoon Julie, We are happy to have been able to help with your claim, we wish you pet a speedy recovery and thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mr Christopher Jones

Ověřeno Feefo

4 years ago

Co říká Mr Christopher Jones o ExoticDirect:

Value for money

Easy application process . Good choice of policy options. Great pricing

Mia

ExoticDirect

4 years ago

Good afternoon Christopher, We are pleased to have been able to assist with your application, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Nahraná média

Zobrazit všechna média (3)

It was so easy to renew no hassle at all , & ready to carry on insuring my exotic animals.

Mia

ExoticDirect

4 years ago

Good afternoon,
We are pleased to be able to offer you cover, thank you for taking time to review and for the lovely photos!

Kind regards, The Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Very helpful, friendly staff and processed claim efficiemtly

Great staff, sympathetic, friendly and helpful. Very efficient claims process. Been with Exotic Direct for over 20 years

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to be able to offer you cover and assist with your claim. Thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Quick and efficient service

I am very happy with the way in which my claim was dealt with; quickly, efficiently and hassle-free.

Mia

ExoticDirect

4 years ago

Good afternoon, We are pleased to be able to have helped with your claim, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mrs Jane Callow

Ověřeno Feefo

4 years ago

Co říká Mrs Jane Callow o ExoticDirect:

Very helpful, claim went though smoothly

Good insurance quick and easy

Mia

ExoticDirect

4 years ago

Good afternoon Jane, We are so happy to have been able to help with your claim, thank you for taking the time to leave a review. Kind regards, The Exotic Direct Team.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?