Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ExoticDirect

Zobrazení všech 1,993 recenzí

Nikki Sullivan

Ověřeno Feefo

Bordon

3 years ago

Co říká Nikki Sullivan o ExoticDirect:

Easily and quickly resolved

Process only took a matter of days from submitting the claim to receiving payment. Cannot recommend enough, great service

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Nikki, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Mrs Leanne Holland

Ověřeno Feefo

St. Helens

3 years ago

Co říká Mrs Leanne Holland o ExoticDirect:

Fantastic communication and dealt with the vets directly

Brilliant communication and dealt with the claim very Efficiently . Also dealing with the vets directly which saved me the stress.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Leanne, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so stress free and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Robert Hill

Ověřeno Feefo

Southampton

3 years ago

Co říká Robert Hill o ExoticDirect:

Excellent claim service.

All handled between vets and Exotic Direct. Once vet submitted claim form payment was made in full within just a few days.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Robert, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Appreciate Exotic

Our furry companions and us as owners are very fortunate to have Exotic Direct as our insurance. Very understanding and quick to assist.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. We wish you a wonderful Christmas! The Exotic Direct Claims Team.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

They answer the mails and the claims were dealt quickly.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so helpful and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Mrs Pauline Bidmade

Ověřeno Feefo

Corbridge

3 years ago

Co říká Mrs Pauline Bidmade o ExoticDirect:

Always prompt and helpful. They dealt directly with our vet.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Pauline, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Would not be without this Insurance

So easy to use. We all want what is best for our pets and having this insurance means we can have it without worrying about huge vet bills.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy to use. Have a lovely weekend and all the best, The Exotic Direct Claims Team.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

I am Very happy

Gabriella

ExoticDirect

3 years ago

Hi there, Thank you so much for taking the time to leave a 5* review, we are so pleased you are happy. Have a lovely weekend and all the best, The Exotic Direct Claims Team.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Exotics Direct always courteous on the phone. Easy to submit claim and payment is always made promptly either to the vets or the client. Always very sympathetic also during the loss of your pet.

Gabriella

ExoticDirect

3 years ago

Hi there, Thank you so much for taking the time to leave such a lovely review. We were so sorry to hear about your little friend. We are pleased you have found our claims process prompt and easy. Have a lovely weekend, The Exotic Direct Claims Team.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

First Class

Quick and easy claims, Polite and efficient staff and no reason to say anything else.

Gabriella

ExoticDirect

3 years ago

Hello there! Thank you so much for taking the time out of your day to leave us with your positive review. It’s great to hear that you are happy with our claims process and our team members. We hope you have a lovely weekend,The Exotic Direct Claims Team.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ExoticDirect

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?