Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

European Waterways Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/european-waterways | Feefo

Zobrazení všech 1,440 recenzí

Důvěryhodný zákazník

1 month ago

Datum nákupu: 25/05/2025

My first barge cruise was superb

Fine

Maryanne

European Waterways

1 month ago

Thank you very much!

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 25/05/2025

Maryanne

European Waterways

1 month ago

Thank you very much!

Recenze produktu

Mr Elliott Smith

Des Moines, Iowa U.S.A.

1 month ago

Datum nákupu: 25/05/2025

Co říká Mr Elliott Smith o European Waterways:

Fantastic trip of a lifetime!

Very good. Not too intrusive. Helpful reminders. As for our pre-cruise meet-up hotel in Toulouse, I would suggest choosing another that is closer to active areas of the city. Due to unavailable...

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Maryanne

European Waterways

1 month ago

Dear Mr Smith, thank you very much for your five star review. We're thrilled to hear your thoughts on our pre/post-cruise service and we have taken your feedback on board! Unfortunately, as we only have a 'barge pick-up' agreement with the allocated hotel, we cannot make recommendations on where guests should stay before or after their cruise. However, we're pleased to hear your chosen hotel was to your liking! We hope to welcome you back on board once again.

Recenze produktu

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Maryanne

European Waterways

1 month ago

Dear Mr Smith, thank you so much for your wonderful review! We're delighted to hear your first barge cruise was such a memorable experience. It’s fantastic to know that Captain Ritchie, Antoine, Claire and Agata made such a lasting impression — we’ll be sure to pass along your kind words. We’re thrilled you discovered the magic of hotel barging with us aboard Rosa, and we’d be honoured to welcome you back for another unforgettable journey in the future. P.S. Many thanks for sharing your images with our barging community!

Mr James Foreman III

Greenville, SC

1 month ago

Datum nákupu: 25/05/2025

Co říká Mr James Foreman III o European Waterways:

Can't wait for our next barge trip.

When contacted the representative had the answers immediately and had great suggestions that made our trip better and less stressful.

Maryanne

European Waterways

1 month ago

Dear Mr Foreman III, thank you very much for your five star review following your cruise aboard Panache! We're delighted to hear you received answers to your queries in a timely fashion, and that our team could provide suggestions that improved your experience! We'll be sure to pass on your kind words to all involved, and we look forward to welcoming you on board in the future!

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Maryanne

European Waterways

1 month ago

Dear Mr Foreman III, thank you very much for your five star review! We're absolutely delighted to hear this was one of the best holidays yourself and your wife has experienced in a very long time, and we'll be sure to pass your feedback on to all involved! We look forward to welcoming you both on board with us once again in the future, and we thank you for sharing your images with our barging community!

Mrs Deborah Sechkar

Athens, Ohio, USA

1 month ago

Datum nákupu: 25/05/2025

Co říká Mrs Deborah Sechkar o European Waterways:

All Expectations Exceeded

Communication with EW staff was consistently prompt and helpfu;l. This was our first journey "across the pond" and the manner by which they managed our trip and communicated from beginning to end was...

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Maryanne

European Waterways

1 month ago

Dear Mrs Sechkar, thank you very much for your service feedback! We'll be sure to pass on your kind words to all involved in your booking. We do hope to welcome you back on board with us in the future.

Recenze produktu

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Maryanne

European Waterways

1 month ago

Dear Mrs Sechkar, thank you very much for your five star review following your cruise aboard the Spirit of Scotland. We're so glad you found her to be a fabulous barge with an amazing journey along the Caledonian Canal and Loch Ness! We'll be sure to pass on your feedback to all involved in your cruise, and we do hope to welcome you back on board with us in the future!

Mrs Victoria Coughlin

Port Stanley, Ontario, Canada

1 month ago

Datum nákupu: 18/05/2025

Co říká Mrs Victoria Coughlin o European Waterways:

Celtic sail through culture.

Our package for cruise info was in the mail after we got home. There was no confirmation of hotel pick up time until we emailed the company ourselves for the info.

Maryanne

European Waterways

1 month ago

Dear Mrs Coughlin, thank you very much for providing your service feedback, following your cruise aboard the Shannon Princess. We're very sorry to hear you didn't receive your cruise wallet and vouchers until after you had returned home. This is an unusual occurrence and likely the result of a delay with the international postal service. We will be sure to pass your feedback re email communication with the relevant team - thank you for raising this.

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Maryanne

European Waterways

1 month ago

Dear Mrs Coughlin, thank you for your kind words! We're so pleased to hear that Shannon Princess was the highlight of your various travels to Ireland. We're delighted you enjoyed the relaxed pace, intimate group setting, and high standard of service on board. We’d love to welcome you back for another unforgettable journey in the future, and we thank you for sharing your images with our barging community!

Miss Beate Doerre

Germany

1 month ago

Datum nákupu: 25/05/2025

Co říká Miss Beate Doerre o European Waterways:

Splendid vacation

Good and fast information

Maryanne

European Waterways

1 month ago

Thank you very much!

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 04/05/2025

Maryanne

European Waterways

1 month ago

Thank you!

Recenze produktu

Ms Jane Mitchell

San Diego CA

1 month ago

Datum nákupu: 30/03/2025

Co říká Ms Jane Mitchell o European Waterways:

Great communication

Maryanne

European Waterways

1 month ago

Thank you very much!

Recenze produktu

Ms Vicki Bennett

East Lansing, Mi

1 month ago

Datum nákupu: 27/04/2025

Maryanne

European Waterways

1 month ago

Thank you very much!

Recenze produktu

Maryanne

European Waterways

1 month ago

Dear Ms Bennett, thank you so much for sharing this touching and thoughtful review. We're truly honoured that you chose to spend a restorative journey with us. It means the world to know that the experience provided the calm, comfort, and gentle joy you were both looking for — from relaxing on deck and birdwatching to the thoughtful service, delicious meals, and unforgettable moments like the onboard opera evening. Your kind words about the crew and the atmosphere onboard mean so much, and we’ll be sure to pass them on. We do hope to welcome you back on board with us in the future.

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O European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti European Waterways

AnjodiVíce recenzí pro tento výrobek (360)Prohlédnout si stránku výrobkuCrew superbly helpful and excursions well curated. I would not normally travel to France for an English chef but Toby's locally sourced dishes were perfect. Captain Laurent and his colleagues also...Přečíst vše

PanacheVíce recenzí pro tento výrobek (360)Prohlédnout si stránku výrobkuWe were very pleased with the entire experience, from direct booking with the sales and customer service team, to the crew, accommodations on the barge, the food, wine, and the relaxing journey on...Přečíst vše

RosaVíce recenzí pro tento výrobek (77)Prohlédnout si stránku výrobkuOur week on the Rosa cruising the Bordeaux region canals of southern France at the end of May was outstanding! The crew —- featuring sure-handed, course-steady, and master lock traverser Captain...Přečíst vše

PanacheVíce recenzí pro tento výrobek (360)Prohlédnout si stránku výrobkuOne of the best holidays my wife and I have had in a very long time. The crew was top notch; friendly, efficient, knowledgeable, and worked well as a team. The accommodations were better than we...Přečíst vše

Shannon PrincessVíce recenzí pro tento výrobek (55)Prohlédnout si stránku výrobkuThis was our third trip to Ireland from Canada. We had done a self drive tour and a small bus ( 16 passenger) tour previously. The Shannon Princess was the icing on the cake! Castles, gardens,...Přečíst vše

Magna CartaVíce recenzí pro tento výrobek (73)Prohlédnout si stránku výrobkuNice barge (suites), excelent food & wine, good service all around

FinesseVíce recenzí pro tento výrobek (60)Prohlédnout si stránku výrobkuWonderful food, staff, trip!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?