Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

European Waterways Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/european-waterways | Feefo

Zobrazení všech 1,427 recenzí

Důvěryhodný zákazník

3 days ago

Datum nákupu: 01/06/2025

Incredible Experience, Nothing Else Compares!

Both the pre and post cruise service were incredible. There was frequent communication leading up to the cruise, confirming details and making sure they understood our needs. I also received a nice...

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Maryanne

European Waterways

2 days ago

Dear Trusted Customer, thank you so much for your kind words! We're delighted you felt so well looked after before, during, and after your cruise. Personal touches like Charles’ wine gift are what make our journeys truly special, and we'll be sure to thank him for his dedication and efforts. We hope to welcome you all back on board for another unforgettable cruise in the future!

Recenze produktu

Nahraná média

Incredible Experience, Nothing Else Compares!

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Maryanne

European Waterways

2 days ago

Dear Trusted Customer, thank you for such a glowing review! We're absolutely thrilled to hear that your private charter aboard Kir Royale exceeded expectations in every way, from the warm welcome and luxurious accommodation to the fabulous meals, flowing wine, and unforgettable evenings. Your kind words about Charles, Sabina and the crew mean the world to us. We’re especially grateful for the wonderful photograph you shared - thank you! We’ll be sure to post it for our barging community to enjoy. We look forward to welcoming you all back on board for another hotel barge cruise with European Waterways!

Mr James Langford

Waynesville, NC

4 days ago

Datum nákupu: 01/06/2025

Co říká Mr James Langford o European Waterways:

The pick up instructions were clear and the drop off accommodations were perfect!

Maryanne

European Waterways

4 days ago

Dear Mr Langford, thank you very much for your five star review. We're so pleased to hear you found the pick-up/drop off instructions to be clear, with perfect accommodations! We do hope to welcome you back on board with us in the future.

Recenze produktu

Mr Dewey Rayburn

Rock Hill, SC US

8 days ago

Datum nákupu: 01/06/2025

Co říká Mr Dewey Rayburn o European Waterways:

Thames Magna Carta Barge Cruise

Excellent in all aspects. Online registration was easy and pert.

Maryanne

European Waterways

5 days ago

Thank you very much!

Recenze produktu

Maryanne

European Waterways

5 days ago

Dear Mr Rayburn, thank you for your wonderful review! We’re thrilled Magna Carta exceeded your expectations and delivered the best vacation of your lives. It’s fantastic to hear the crew, cuisine, and excursions made such a lasting impression. We’ll be sure to pass your kind words on to the team, and hope to welcome you back on board with us in the future.

Mr Guy Louis De Chazal

Florida

8 days ago

Datum nákupu: 01/06/2025

Co říká Mr Guy Louis De Chazal o European Waterways:

Good. Izzy tried to help but know little about the itinerary alternatives.

Maryanne

European Waterways

5 days ago

Dear Mr De Chazal, thank you very much for taking the time to provide your service feedback.

Recenze produktu

Důvěryhodný zákazník

11 days ago

Datum nákupu: 01/06/2025

Maryanne

European Waterways

11 days ago

Thank you!

Recenze produktu

Důvěryhodný zákazník

14 days ago

Datum nákupu: 01/06/2025

Certainly more personal than larger cruise companies.

Maryanne

European Waterways

12 days ago

Thank you very much!

Recenze produktu

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for your five star review following your cruise aboard hotel barge Renaissance! We are absolutely thrilled to hear your thoughts on luxury barge cruising, and how it's so different from river cruisers. We will indeed let everyone involved in your cruise experience know that this was a 'get away from it all, luxurious experience' - and we hope to welcome you back on board with us in the future!

Mrs Laura Bassett

Oceanside, California

14 days ago

Datum nákupu: 01/06/2025

Co říká Mrs Laura Bassett o European Waterways:

A fantastic trip!

European Waterways staff did a great job booking us and communicating.

Maryanne

European Waterways

12 days ago

Dear Mrs Bassett. thank you very much for your five star service review. We'll be sure to pass your feedback on to all involved in your cruise experience.

Recenze produktu

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Maryanne

European Waterways

12 days ago

Dear Mrs Bassett, thank you so much for your five star review following your cruise aboard La Bella Vita! We're delighted to hear you both had an amazing time on board our Venice and Veneto cruise - and we will of course pass your feedback on to Isabelle and the rest of the crew! We really appreciate your recommendations, and your photos which we'll be sure to share with our barging community, and we hope to welcome you back on board with us in the future!

Důvěryhodný zákazník

15 days ago

Datum nákupu: 01/06/2025

The customer service was handled with professionalism and knowledge. They handled last minute requests with a positive attitude and “no problem” attitude. The documents case with the final...

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Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for your five star service review! We're so pleased to hear you felt your last-minute requests were handled with professionalism, knowledge, and a 'no problem' attitude. We will of course pass this on to all involved in your booking, and we hope to welcome you back on board with us in the future!

Recenze produktu

Mr John Pavone

15 days ago

Datum nákupu: 01/06/2025

Maryanne

European Waterways

12 days ago

Thank you very much!

Recenze produktu

Důvěryhodný zákazník

15 days ago

Datum nákupu: 01/06/2025

Upper Loire Barge Cruise - June 2025

Kept us well informed on itinerary and meeting points. Ensured we reached our destination on time.

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for your service feedback. We will indeed pass this on to all involved in your booking.

Recenze produktu

Maryanne

European Waterways

12 days ago

Dear Trusted Customer, thank you very much for taking the time to provide your five star feedback following your cruise aboard our Ultra Deluxe barge, Renaissance. We're delighted you felt this was an excellent canal cruise, and we will of course pass on your kind words to the crew, and everyone involved in your cruise. We do hope to welcome you back on board with us in the future!

Neobdržel/a jste pozvánku k recenzi?

O European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

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Další informace o společnosti Feefo

Recenze společnosti European Waterways

Kir RoyaleVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuIt is impossible to put into words what an incredible experience this was. We chartered the Kir Royale, 7 of my friends and I, and we had an incredible time. We had such high expectations and they...Přečíst vše

La Bella VitaVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobkuWe had a very good time on the Bella Vita! The staff and food were excellent. The off boat excursions were very well planned.

Magna CartaVíce recenzí pro tento výrobek (70)Prohlédnout si stránku výrobkuTrip on Magna Carta met and exceeded my expectation. Professional crew and staff. All excursions went smoothly with obvious expert tour guides. Amenities on board were First Class. Boat owner went...Přečíst vše

FinesseVíce recenzí pro tento výrobek (60)Prohlédnout si stránku výrobkuEverything we as great exception for the bikes. The barge it self is great with 4 spacieuses cabins. The crew was compétent and fun, and the chef was fantastic. We wanted to do a lot of viking and...Přečíst vše

AnjodiVíce recenzí pro tento výrobek (354)Prohlédnout si stránku výrobkuAfter reading and viewing the E/W promotional material, coupled with the price, our expectation was very high. However whilst the overall the trip was good, our expectation was not met, which was...Přečíst vše

RenaissanceVíce recenzí pro tento výrobek (354)Prohlédnout si stránku výrobkuCanal barging is NOT river cruising. It is small, relaxing and intimate. There is nowhere to hide. Our cruise on Renaissance was so different. She has been superbly restored, the crew were top class...Přečíst vše

La Bella VitaVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobkuLa Bella Vita was a wonderful barge trip. My friend and I had an amazing time. The boat is beautiful and the crew (especially Isabella) took great care of us. I highly recommend La Bella Vita!

RosaVíce recenzí pro tento výrobek (76)Prohlédnout si stránku výrobkuThe crew of the Rosa was professional, informative and fun. The food was outstanding, the cheese and wine selection perfect and the bartending was superb. Claire our driver/tour guide had all the...Přečíst vše

La Bella VitaVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobku

RenaissanceVíce recenzí pro tento výrobek (354)Prohlédnout si stránku výrobkuExcellent canal cruise. Very friendly and efficient staff. Although the price was high, it certainly was a five star experience. For example food and drink was sourced to meet everyone’s needs and...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?