Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

European Waterways Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/european-waterways | Feefo

Zobrazení všech 1,427 recenzí

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

Fine. Thank You: Terry M.

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

confusing messages. Documents sent that were out of date.

European Waterways

12 years ago

Thank you for your feedback. We are sorry to read that you received confusing messages and out of date documents. We will be reviewing our processes regarding the despatch of our documents. Weather in Scotland is variable but sometimes can be glorious. Wines on board do come from our French regions but we offer a wide range of Scottish whiskies. European Waterways

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

Our ticketing had to faxed. The books arrived late. It would be good to send…

Our ticketing had to faxed. The books arrived late. It would be good to send these items much earlier to people coming long distances from somewhere like Australia.

European Waterways

12 years ago

Thank you for your feedback which we have passed on to the owners and crew. Usually mealtimes can be adapted to suit passengers although with mixed groups, it is sometimes difficult to suit everyone. European Waterways

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

They were very helpful. Our trip is planned for July, 2013.

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

Very helpful

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

Efficient and helpful,but a problem over the use of my multiple currency card was an…

Efficient and helpful,but a problem over the use of my multiple currency card was an inconvenience to me.

European Waterways

12 years ago

Thank you for your feedback. We are sorry to read that there was a problem over the currency card and this will be flagged with our sales department to improve the sales process. Regarding biking, all passengers are usually encouraged to take bikes, so we will address these comments with the crew of Panache for this year. European Waterways

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

Above and beyond what was expected!

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

. The reservation team was good - no complaints..

European Waterways

12 years ago

Thank you for your feedback. We are sorry to read that you were not completely satisfied with some aspects of the cruise. Panache was new to the fleet last year and our itinerary for 2013 has been reviewed and after a full season the crew are more accustomed to the cruise route. Thanks again for your feedback European Waterways

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

The crew could not do enough for you and made the trip for us

Recenze produktu

Důvěryhodný zákazník

12 years ago

Datum nákupu: 01/01/2013

I received excellent help & advice from the reservation team.

Recenze produktu

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O European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti European Waterways

NympheaVíce recenzí pro tento výrobek (27)Prohlédnout si stránku výrobkuThe service and experience was absolutely wonderful. As I told my fiancee', it was the most relaxing and yet educational experience I've had on a vacation. In fact, I even proposed on board,...Přečíst vše

EnchantéVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuThe staff on board were excellent, although they did appear to have some issues with the owner- which became more apparent and rather uncomfortable, during the last few days of our cruise. The food...Přečíst vše

RenaissanceVíce recenzí pro tento výrobek (84)Prohlédnout si stránku výrobku

PanacheVíce recenzí pro tento výrobek (122)Prohlédnout si stránku výrobkuAccident caused by an unsecured gangway spoilt the atmospere of the rest of the trip.Always conscious of the injured lady's discontent. There was no encouragement to take the bikes out, so nobody...Přečíst vše

RosaVíce recenzí pro tento výrobek (76)Prohlédnout si stránku výrobkuThe entire crew was knowledgeable, hospitable, and made the entire experience well worth the trip.

PanacheVíce recenzí pro tento výrobek (122)Prohlédnout si stránku výrobkuThe food and wine were excellent and could not have been bettered. The places of interest visited were not exciting, I got the feeling that the crew did did its best but didn't have much to work...Přečíst vše

EnchantéVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuOne of the best holidays we have ever had.

Scottish HighlanderVíce recenzí pro tento výrobek (111)Prohlédnout si stránku výrobkuWe were treated like royalty; the very best of food, drink & guides. Nothing was too much trouble. A very comfortable room, delightful scenery & great staff -- what more could you ask for?

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?