Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ESE Direct Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/ese-direct | Feefo

Zobrazení všech 3,486 recenzí

Allan Toal

7 years ago

Datum nákupu: 23/08/2017

Co říká Allan Toal o ESE Direct:

Well pleased with this transaction.

Excellent product .first class service

Ryan - Customer Care

ESE Direct

7 years ago

Hello Allan. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We do hope to hear from you again in the future.

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/08/2017

The item was out of stock when I wanted to order; I emailed an enquiry and had no response. After a few weeks I phoned and my order was held for delivery when the ramp was available - it arrived...

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Ryan - Customer Care

ESE Direct

7 years ago

Good Afternoon. Thank you for your review, we do appreciate all feedback and we are always looking at ways of improving in the future.

Recenze produktu

Sue Dowding

7 years ago

Datum nákupu: 11/08/2017

Co říká Sue Dowding o ESE Direct:

Excellent

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Sue :)

We here at ESE Direct are delighted to hear that you are happy with the service you have received.

We hope to welcome you back again as a customer in the future.

Thank you

Dan Roe

7 years ago

Datum nákupu: 22/08/2017

Co říká Dan Roe o ESE Direct:

We will be using your products for many years to come. Thanks

Good Helpful service and quality of the products are great.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Dan. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We really appreciated you taking the time to leave your review - Thank you

Recenze produktu

Mr E Bolandi

7 years ago

Datum nákupu: 22/08/2017

Co říká Mr E Bolandi o ESE Direct:

Highly recommended

Goods well packed and arrived on time. Excellent.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Mr Bolandi. The Team at ESE Direct are delighted to hear that you are happy with the service you have received. Thank you for your positive review.

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/08/2017

Very good

Excellent Service

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Thank you so much for your positive review.

We hope to welcome you back as a customer again in the future :)

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/08/2017

The website ordering page was not as user friendly as it could be, but great service and quick delivery once the parts were ordered.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Thank you so much for your feedback, we really do appreciate it.

We are sorry to learn that you experienced issues with our webpage - I have emailed you regarding this, so that we can get this rectified for in the future.

Thank you once again, and we hope to welcome you back as a customer again in the future.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 16/08/2017

Excellent. Have used several times never any issues

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Thank you so much for your kind words :)

The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We really appreciate you taking the time to leave your review.

Thank you

Recenze produktu

DFS Caskets Ltd

7 years ago

Datum nákupu: 20/08/2017

Co říká DFS Caskets Ltd o ESE Direct:

Still waiting for it to arrive !!!!

I have not received this item yet.

Ryan - Customer Care

ESE Direct

7 years ago

Good Morning, thank you for your feedback. As per our earlier conversation we are happy that your order has now been delivered. We do sincerely apologise for the delay in your order and we have spoken to the supplier to ensure that this won't happen again.

Brian Threlfall

Lancaster

7 years ago

Datum nákupu: 18/08/2017

Co říká Brian Threlfall o ESE Direct:

Easy to use website - easy to order and very prompt delivery.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Thank you so much for your kind words Brian, and for taking the time to leave your positive review.

We hope to welcome you back as a customer again in the future.

Have a great day :)

Recenze produktu

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O ESE Direct

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

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0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Součást iniciativy Treefo

Spolupracujeme se společností Ecologi na financování projektů výsadby stromů výměnou za recenze, které shromáždí ESE Direct

Další informace o společnosti Treefo

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ESE Direct

LoadAll Sheet Transportation Trolley - 1200 W x 750 D x 1400 HVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuFirst class service from this company

Yellow kerb rampVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuExactly as expected and does the job. First time it was used the two rubber pads came out and are being troublesome to re-attach.

4 Sided Jumbo Roll PalletVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGood product and very quick delivery response

1000mm h Uprights for Twinslot wall mounted shelving (pk 10)Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuExcellent for what I needed.

Folding Steps with Handrail, 4 treadsVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuSatisfied with product received

Small, Shallow Flexi Tray / Work Mat That Fits 1 x GridVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuHighly recommended, not used the grid

Key Lock Folding Parking Post Yellow (Fixings For: Tarmac)Více recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuSolid piece of metalwork - easy to fix - and works well

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?