Recenze společnosti Dobbies

Thank you for your response and I'm very sorry the Growhouse hasn't arrived yet. I've looked at the tracking information and can see you should have expected delivery on both Saturday and then yesterday. We will get onto the parcel carrier first thing tomorrow, find out what has happened and then call you to sort this out as quickly as possible. In the meantime, please accept my apologies for the inconvenience - the product should have been with you by now. Yours sincerely, Tim Multichannel Director

Thank you for the feedback. Whatever the reason for the driver not being able to deliver (and I have no insight into the timing/cause of his illness!), you should not then have had to wait a week for redelivery. We have raised this with the parcel carrier and it will not happen again. I can only apologise for the inconvenience. Yours sincerely, Tim Multichannel Director

Thank you very much for bringing this to our attention and we will update the information on the website. I am sorry it's unsatisfactory - if there is some way we can make amends, do feel free to contact us on customerservice@dobbies.com . Yours sincerely, Tim Multichannel Director

Thank you for your feedback. I'm sorry the bench was harder to assemble than it should have been, so we have sent a small gesture of apology, which I hope might in some measure compensate for the inconvenience. Yours sincerely, Tim Multichannel Director