Girlfriend never received her flowers and card on her birthday as the delivery guy didn't show up till after 6 to the wrong place then was rude to my girlfriend's friend on the phone when she tried...
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Direct2florist Greece
Direct2florist Greece
8 years ago
Mr Diomande
Thank you for your feedback. We have been in touch with the florist and they have sent us the below message -
A) The customer gave us address delivery 40 klm away from Athens You can check by the google the destance
B) We confirm his request for a chocolates box and we bougth a chocobox by 10 euros
C) We call the recipient and she confirm the address ( artemidos 3)
D) We delivered the flowers and the chocos the afternoon about 7 pm in the address that customer gave us but not found the recipient in that address
E) We call her again and she ask to let them in reception desk of the hotel ...but what king of the hotel??? In Artemidos 3 Stamata Zip 14575 not any hotel
F) Next she gave the telephone to a Greek guy to explain On our communication by phone he told us that the address is in Phodos faliraki area NOT in Stamata and not in zip code of the order's details.
Direct2Florist
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 25/06/2017
Great service provided abroad. Responsive and helpful in every step.
I already left a review yesterday by clicking the "Rate Florist"-button in the order confirmation. Everything just perfect, thank you very much for the excellent service in a very short time!
Very good ordering experience. Helpful follow-up email answer today to my query whether both orders had been delivered. However, would have been great if a delivery confirmation email had been sent...
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Důvěryhodný zákazník
8 years ago
Immediately after I sent these two orders I received your email acknowledgements but I was concerned that the Greek text that I had pasted into my message to the recipients was all 'rubbish' in the copy of the order that was sent back to me. I immediately telephoned your office and expressed my concern but was told that the Greek language text for the card would have been properly received in Greece. I am still concerned in case the text received with the flowers was all 'gibberish' and that may be why I have had no acknowledgement from either of the recipients in Chania. Can you confirm once more please that the orders would not have been received by the florist in Greece with 'rubbish' text without them responding back to you or to me to that effect, so that the text could have been resent in English throughout the message? Please can you respond to this ASAP? Thank you.
Easy to use service. Very helpful and conscientious company. It would be good though if a brief confirmation of delivery email was sent for overseas deliveries. Many thanks.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.
