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Recenze společnosti The Cumberland

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Kinder Banking - It's In Our Nature

Služba
4.9
/5
Produkt
4.9
/5

5

4

3

2

1

2,004

190

20

12

16

2,242

hodnocení za poslední rok

Zobrazení všech 11,859 recenzí
MH
Mrs Hawkins
Chorley
7 years ago
Datum nákupu: 20/03/2017
Co říká Mrs Hawkins o The Cumberland:
Every dealing I have had with the Cumberland has been brilliant. I
Very efficient service whenever I have contacted them
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Bob
The Cumberland
7 years ago
Hello Mrs Hawkins

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. 

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
MB
Mr Bradbury
7 years ago
Datum nákupu: 13/04/2017
Co říká Mr Bradbury o The Cumberland:
Always a very friendly helpful service
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Bob
The Cumberland
7 years ago
Hello Mr Bradbury

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
Důvěryhodný zákazník
7 years ago
Datum nákupu: 19/04/2017
Really helpful and they ring or text you if something looks suspicious on you a account which is great.
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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. 

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
MF
Mr Fox
Carlisle
7 years ago
Datum nákupu: 18/04/2017
Co říká Mr Fox o The Cumberland:
Quick Account Setup!
Really quick service! I visited in branch to get a business account for my new start up jellyfish business and the card was in my hand within two weeks! I was thoroughly impressed after being...

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Bob
The Cumberland
7 years ago
Hello Mr Fox

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the relevant teams.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
MG
Mrs Gentry
7 years ago
Datum nákupu: 03/02/2017
Co říká Mrs Gentry o The Cumberland:
Excellent all round service!
Local branch always provides courteous, friendly, helpful and efficient service. I value the personal contact, the advice from knowledgeable staff about savings etc.
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Bob
The Cumberland
7 years ago
Hello Mrs Gentry

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I've passed on your kind comments to your local branch team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
MT
Mrs Tanham
7 years ago
Datum nákupu: 07/04/2017
Co říká Mrs Tanham o The Cumberland:
Excellent, friendly, local service.
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Bob
The Cumberland
7 years ago
Hello Mrs Tanham

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
Důvěryhodný zákazník
7 years ago
Datum nákupu: 22/04/2017
100% efficient in the Lancaster branch
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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I've passed on your kind comments to our team at Lancaster branch.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
Důvěryhodný zákazník
7 years ago
Datum nákupu: 20/03/2017
I have had no problems and they have done everything that was advertised
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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
DR
Dr Robinson
7 years ago
Datum nákupu: 28/04/2017
Co říká Dr Robinson o The Cumberland:
Professional and personalised
Friendly and personalised service. Very usable app.
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Bob
The Cumberland
7 years ago
Hello Dr Robinson

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant teams.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
MR
Mrs Ridley
Haltwhistle
7 years ago
Datum nákupu: 06/02/2017
Co říká Mrs Ridley o The Cumberland:
Always helpful
Yes I would everyone is so helpful
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Bob
The Cumberland
7 years ago
Hello Mrs Ridley

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. Its especially pleasing to hear how helpful you find our staff. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Sdílet
O The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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O The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.