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Recenze společnosti The Cumberland

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Výjimečná

Kinder Banking - It's In Our Nature

Služba
4.9
/5
Produkt
4.9
/5

5

4

3

2

1

1,987

189

20

12

17

2,225

hodnocení za poslední rok

Zobrazení všech 11,895 recenzí
Důvěryhodný zákazník
7 years ago
Datum nákupu: 01/03/2018
efficient & happy to help
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 03/03/2018
Always a personal service
As the title says I always feel comfortable discussing my banking needs. From phone calls to appointments the cumberland is always professional.
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 02/03/2018
Whole process from online application took far too long. Had to wait weeks from online application then got an application form in the post! Also, initially opened an online ISA account, but no-one...

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Bob
The Cumberland
7 years ago
Thank you for your comments and we appreciate your feedback. I'm aware that our Customer Service Manager has called you today to discuss your feedback and was happy to hear that you now have the accounts as you required and that you are now happy.
Kind regards
Bob Matthews
Customer Experience Manager
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MH
Mr Handley
Carlisle
7 years ago
Datum nákupu: 02/03/2018
Co říká Mr Handley o The Cumberland:
The woman that I had the meeting with was very friendly and explained the process very well.
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MH
Mrs Henderson
Cockermouth
7 years ago
Datum nákupu: 28/02/2018
Co říká Mrs Henderson o The Cumberland:
Excellent, fast efficient friendly service as always.
With thanks to Lewis Benson our mortgage was sorted out in no time. As always The Cumberland staff were very helpful, friendly and get the job done for you. Would recommend to anyone. All members of...

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MM
Mrs Mason
7 years ago
Datum nákupu: 27/02/2018
Co říká Mrs Mason o The Cumberland:
yes would recomend
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MW
Mr Wilkinson
7 years ago
Datum nákupu: 27/02/2018
Co říká Mr Wilkinson o The Cumberland:
Personal service, excellent friendly employees, who listen.
Mark Bartrip emulates what the aCumberland is all about. He talked to me about my needs, explained my options and above all what he and everybody else at the Cumberland do that beats all other banks/...

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Mr Cannon
7 years ago
Datum nákupu: 27/02/2018
Co říká Mr Cannon o The Cumberland:
Wendy was very efficient and helpful throughout the whole process.
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ME
Mr Elliott
7 years ago
Datum nákupu: 27/02/2018
Co říká Mr Elliott o The Cumberland:
Brilliant service from start to finish,very professional.thank you Cumberland for your services. T.elliott
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 14/02/2018
Very friendly and helpful nothing too much trouble and smooth change over
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O The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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O The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.