Recenze společnosti Craghoppers US

I am sorry to hear the trousers were too small, I apologise for the inconvenience and disappointment this has caused you. I would like to advise the design team do base the design of our products on customers feedback. As such I have passed your feedback to the design team for future consideration when designing new products. Once we receive your return back at our warehouse we will issue the refund back to your original payment method. I apologise for the inconvenience and disappointment. Kind Regards Craghoppers.

I am sorry to hear you have not yet received your refund, I apologise for the inconvenience and disappointment this has caused for you. I can confirm that I have looked into your order and can see that we have not yet received the items back at the warehouse and received notification of your return. Please can I ask you kindly to send an email to customerservices@craghoppers.com with your return tracking number and a member of the team will happily assist. I understand you would like an exchange. For any item which is sent back to us we process a refund back to your original payment method then contact you to place a new order over the phone taking new card payment, honouring the price you paid with free standard delivery. If you wish to place the exchange ahead of the return please give us a call on 1866 928 7512and a member of the team will happily assist. Kind Regards Craghoppers

Hi, I am very sorry to hear the disappointment caused as we only have one shipping method to your location. I can see from the notes on your order that the advisor you spoke with confirmed the full return details so we look forward to hearing back from you. Regards Craghoppers