Recenze společnosti Craghoppers US

Hi there, I am sorry to hear that the item did not prove suitable. Please be advised that certain items may vary in fitting due to their style. Our customer service department is always happy to assist with specific measurements of all of our products should you need assistance to pick the perfect product. We have sent you returns information should you wish to return and exchange the item. If we can help with anything else, please do contact us again. Kind Regards Craghoppers

I'm sorry to hear that you've experienced this issue when ordering on our website and how you have found the fit of our garments. Usually, we would not cover the returns cost unless the item was faulty and as these were simply an unsuitable fit we would not arrange the return. I can see that a colleague of mine has created and posted a label to you. I apologise if this has not arrived yet, unfortunately, as our customer service team is based in the UK it can take a while for the label to arrive. Please be assured that your feedback has been passed over to the relevant team. Kind regards, Craghoppers

Hi, I have looked into the order and I have emailed you directly. Kind regards, Craghoppers

Hello, thank you for your feedback. This has been passed onto our Customer Service Team who will be in touch with you via email and advise you how to arrange the product to be exchanged. Kind Regards, Craghoppers

I have checked on the status of your order and I am very sorry to confirm that, unfortunately, your order has been cancelled due to the incorrect billing address listed. Unfortunately, if the billing address is incorrect an order will not process successfully. Please accept my apologies for any inconvenience caused. Kind regards, Craghoppers