Lack of choice in this sector, we needed insurance to submit our paperwork to the…
Lack of choice in this sector, we needed insurance to submit our paperwork to the CAA. This company has a high premium and excess for the amount it actually covers, I could insure a performance car...
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Coverdrone
Coverdrone
9 years ago
Thanks for your feedback, I appreciate you taking the time to respond. The insurance market for cars and drones is vastly different. We've worked really hard to put together the most competitive drone policy we can, but if we can reduce prices in the future, we would be more than happy to do so.
Customer service is something we take very seriously and I'm sorry you thought this was 'average'. I've had a look at your file and can't see any procedural issues there. Cover was arranged within 48 hrs of your enquiry which seems appropriate but I will give you a call to discuss all the same. I'm happy to be contacted either on 01270 252252 or via email - philip@johnheath.com - please get in touch with any other concerns.
Philip Heath
Director
Coverdrone
Several revisions of the application had to be made because the form was slightly unclear…
Several revisions of the application had to be made because the form was slightly unclear and because an old version was sent back to us for revision twice. More seriously we were informed by the...
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Coverdrone
Coverdrone
9 years ago
I am sorry that you are unhappy with the service you have received. We are currently investigating the issues you have raised and will be in touch formally as a matter of urgency.
Philip Heath
Director
Coverdrone
Fairly good comms.
Asked via email two questions, one regarding policy documents, the other regarding…
Fairly good comms.
Asked via email two questions, one regarding policy documents, the other regarding amending a serial number on the policy. No response on the second point.
Otherwise this...
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Coverdrone
Coverdrone
9 years ago
Service :Following our telephone conversation this afternoon the serial number on your policy has now been amended. Our apologies for not resolving this issue for you immediately.
Philip Heath
Director
Coverdrone
Coverdrone is a market-leading and specialist drone insurance provider, who help both individuals and businesses protect their drones and any associated equipment, as well as protecting against any claims made by third parties.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Coverdrone is a market-leading and specialist drone insurance provider, who help both individuals and businesses protect their drones and any associated equipment, as well as protecting against any claims made by third parties.