Recenze společnosti CoverForYou

Thank you for reviewing our services, we’ll pass your feedback onto Spencer to let them know you are happy with the service they provided. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers. As part of our mission to make sure we provide the best value and service to our customers, we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include: Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc). Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family. Up to 20% off any insurance you take directly from us. Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits! You can access the club at https://www.coverforyou.com/club/

Thank you for your review. We note that the renewal quote that was initially sent to you, was for the area of cover on your existing policy, you have then accessed your renewal portal and downgraded the area of cover, which lowered the renewal premium. When you went online to our direct website and did a quote and purchased the policy, the premium offered though was inclusive your 20% loyalty discount, was lower than the amended renewal quote because you have not declared any pre-existing medical conditions. Once you have updated the medical conditions on the new purchased policy, the system showed you that there was an additional premium to update the medical declaration onto the policy, which would have been exactly the same premium provided on the updated renewal quote which was inclusive your medical declaration. You have then decided to cancel your policy and a full refund was issued. We note that on comparison sites our policies may be cheaper than our direct policies, as our direct policies have enhanced cover. If you have any questions, please let us know.