very comfortable. but unfortunately, will be unable to travel with Condor going forward as they have not been chosen as the ferry company to operate from Jersey
Carol
Condor Ferries
1 year ago
Thank you so much for your kind words and support. We’re truly sorry to hear that you won’t be able to travel with us going forward — it means a lot to know you’ve enjoyed your journeys with us. Wishing you all the best on your future travels, and we hope our paths cross again someday.
Kind regards
Carol
Customer Relations
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Satisfied
Service from the staff was very good and facilities were fine . The ferry left and arrived on time . Happy with the overall process
Carol
Condor Ferries
1 year ago
Thank you for your lovely feedback! We're so pleased to hear you were happy with the service, facilities, and punctuality. It's great to know the overall experience met your expectations. We hope to welcome you onboard again soon!
Kind regards
Carol
Customer Relations
0
Sdílet
PB
Paula Brannigan
Ověřeno Feefo
Chichester
1 year ago
Co říká Paula Brannigan o Condor Ferries:
Trip from Portsmouth to Guernsey
Totally positive experience on board Condor Clipper Portsmouth to Guernsey . Excellent facilities , very clean and comfortable. All staff members I encountered were very polite and courteous. ...
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Carol
Condor Ferries
1 year ago
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience on both legs of your journey with us. From the clean and comfortable facilities to the friendly crew and great food — we’re so glad everything met your expectations. We look forward to welcoming you back onboard soon!
Kind regards
Carol
Customer Relations
0
Sdílet
PM
Paul Murphy
Ověřeno Feefo
Rowlands Castle
1 year ago
Co říká Paul Murphy o Condor Ferries:
Not Shipshape
Where to begin, why are so many travel companies so bad at communicating! First, when checking our bank account we noticed a payment from Condor Ferries, on inquiring as to what this was for, we were...
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Carol
Condor Ferries
1 year ago
Thank you for taking the time to share such detailed feedback. We’re really sorry to hear about the communication issues and delays you experienced — this isn’t the standard we aim for. We appreciate you highlighting where things fell short, and we’ll be sure to share your comments with the relevant teams so we can improve. That said, we’re truly glad to hear our staff made a positive impression throughout your journey. Your insights are invaluable, and we hope to have the opportunity to provide you with a smoother experience in the future.
Kind regards
Carol
Customer Relations
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Good
Carol
Condor Ferries
1 year ago
Thank you! We're glad to hear it. If there’s anything else you’d like to share or ask, feel free to let us know — we’re always happy to help!
Kind regards
Carol
Customer Relations
0
Sdílet
ED
Emmanuelle Dugravot
Ověřeno Feefo
Villepot france
1 year ago
Co říká Emmanuelle Dugravot o Condor Ferries:
All was perfect
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
EXCELLENT, EARLY BOTH WAYS
VERY COMFORTABLE IN THE HORIZON LOUNGE
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Day trip from Jersey
I was reluctant to take my day trip with friends from Jersey to St. Malo recently, as previously I had got very nauseated when travelling on water. Even just a 35 minute crossing to the Isle of...
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Carol
Condor Ferries
1 year ago
Thank you so much for sharing your experience! We’re really glad to hear you were able to enjoy your day trip without any seasickness — and even treat yourself to a croissant and coffee on board! It’s wonderful that the journey was smooth and the team helped make it a positive one for you. We hope you’ll feel confident joining us again for another adventure soon!
Kind regards
Carol
Customer Relations
0
Sdílet
AE
Abdelkader Elmaadi
Ověřeno Feefo
London
1 year ago
Co říká Abdelkader Elmaadi o Condor Ferries:
Why Portsmouth ferry not cancelled
Ferry cancelled
My plan has been ruined
You have to pay compensation
Carol
Condor Ferries
1 year ago
We’re really sorry to hear about the cancellation and understand how frustrating this must be. We always aim to provide a reliable service, and unfortunately, sometimes unforeseen circumstances affect our schedules. Please reach out to our customer service team so they can assist with any compensation or alternative arrangements. We truly appreciate your patience, and we hope to resolve this for you as quickly as possible.
Kind regards
Carol
Customer Relations
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
A comfortable trip
Well run
Carol
Condor Ferries
1 year ago
Thank you for your feedback! We're so glad to hear you had a comfortable and well-run trip. We look forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.