As ever, excellent customer care. So sad this service to jersey 🇯🇪 is ending but glad some of you will be doing guernsey.
We were greeted with Buck’s Fizz in Club Class on Liberation on our...
Přečíst další
Carol
Condor Ferries
1 year ago
Thank you so much for your kind and thoughtful message It means the world to our team to hear that you've felt well cared for over the past 20+ years. We're truly honoured to have been part of your journeys, and we're glad you enjoyed those special touches in Club Class and your superior cabin. While we're also sad to see this route come to an end, we're so pleased some of our team will continue serving Guernsey. Thank you for your loyalty and support — it's been a pleasure having you onboard.
Kind regards
Carol
Customer Relations
0
Sdílet
GT
Gail Taplin
Ověřeno Feefo
Bournemouth
1 year ago
Co říká Gail Taplin o Condor Ferries:
All in all a good day trip to Guernsey, with some small issues.
Positives: Staff at outbound terminals excellent and friendly, process simple. Smooth crossing, good availability of seats, excellent facilities.
3 hrs in St Peterport on a Sunday was about...
Přečíst další
0
Sdílet
MS
Malcolm Simmons
Ověřeno Feefo
Guernsey
1 year ago
Co říká Malcolm Simmons o Condor Ferries:
Both of our trips were on time, and no problems were noted.
Carol
Condor Ferries
1 year ago
Thanks for sharing your feedback! We're so glad to hear both your trips were on time and smooth. We look forward to welcoming you onboard again soon!
0
Sdílet
VE
Vivien Edmonds
Ověřeno Feefo
GUERNSEY
1 year ago
Co říká Vivien Edmonds o Condor Ferries:
GOOD TRIP
We enjoyed our trip and would use Condor Ferries in the future.
Carol
Condor Ferries
1 year ago
Thank you for your great feedback! We're so happy to hear you enjoyed your trip and would choose Condor Ferries again in the future. We look forward to welcoming you onboard soon!
0
Sdílet
AH
Anthony Hillyard
Ověřeno Feefo
Pleines Oeuvres
1 year ago
Co říká Anthony Hillyard o Condor Ferries:
Excellent service
Comfortable and efficient, friendly helpful crew.
What more could you want.
Carol
Condor Ferries
1 year ago
Thank you so much for your kind words! We're thrilled to hear you had a comfortable and efficient journey, and that our crew made such a positive impression. Looking forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Simple process from check in to disembarking
Carol
Condor Ferries
1 year ago
Thank you for your feedback! We're glad to hear the process from check-in to disembarking was smooth and simple. We look forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
0
Sdílet
FS
Frank S
Ověřeno Feefo
Rotterdam area
1 year ago
Co říká Frank S o Condor Ferries:
All went well
It was low season, so i guess everything is better: less waiting at embarking and disembarking, no queues at the bar/restaurant, free seat selection, early departure and arrival.
I guess that will be...
Přečíst další
Carol
Condor Ferries
1 year ago
Thank you for sharing your experience! We're glad to hear everything went smoothly during your trip, and we totally agree — things can feel a little easier during the low season. We also appreciate your feedback about bicycle instructions; we'll be sure to pass that along to make the process clearer for future passengers. We look forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
0
Sdílet
AR
Alan Read
Ověřeno Feefo
Leicester
1 year ago
Co říká Alan Read o Condor Ferries:
Carless
A good crossing being punctual on leaving and arriving a ports.
However I was disappointed that all purchases were by card which is somewhat bizarre for just a cup of coffee.
Disembarking at both...
Přečíst další
Carol
Condor Ferries
1 year ago
Thank you for your feedback! We're glad to hear the crossing was punctual and disembarking was quick and easy for you. We understand your frustration with the card-only payment system and will pass that along for future consideration. It's great to hear your overall experience was smooth, and we look forward to welcoming you back again soon!
Kind regards
Carol
Customer Relations
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
awesome
Carol
Condor Ferries
1 year ago
Thank you for your feedback, we look forward to welcoming you back again soon!
Kind regards
Carol
Customer Relations
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Lovely trip with condor
It was on time staff were friendly .. easy to book easy for check in had no stress at all.. our only problem was that duty free didn’t have the wine we planned on buying but no biggy 😊
Carol
Condor Ferries
1 year ago
Thank you for your lovely feedback! We're so glad to hear your trip was stress-free, and that our staff made your journey enjoyable. We’re sorry to hear the wine wasn’t available in duty-free, but we appreciate your understanding! Looking forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
