Delivery arrived on time however has placed in the wrong location at my home, having informed where the goods needed to be placed. Spoke to customers services who quickly resolved the issue ( with...
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. Our lead times which are currently 5-7 working days and they can tend to differ throughout the seasons. We hope that you’ll see fit to give us another chance in future.
Recenze produktu
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your feedback. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way.
Datum nákupu: 01/11/2015
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
10 years ago
Co říká Trusted Customer o Coals2U:
I would have scored lower as I had to wait longer for my last order to be delivered but still within stipulated time. Other previous orders, delivery was usually very quick.
If I use my local coal merchant I usually take delivery of the coal within 48 hours.Whilst ordering from Coals2u is so simple I waited almost two weeks for delivery.Not good compared to local...
Přečíst další
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you’re unhappy with our delivery times which are currently 5-7 working days. We are currently working to improve our delivery times and communication, and hope that this will allow us to serve you better in future.
Recenze produktu
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your positive review. We're so pleased that you're happy with your Wildfire
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
